- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Re: RBK20 phone cannot connect to sattelite slow speed
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
RBK20 phone cannot connect to sattelite slow speed
I have recently installed the ac2200 triband router.
I have the base installed on my second floor where my main living area is - and 2 sattelites on my first and third floor.
However, I am getting really slow internet speeds when I am on the 3rd floor. After checking the orbi app, it looks like my phone is always connected to the main router on the 2nd floor on the 2Ghz band. Watching youtube actually lags.
Update: even after the phone connects to the satellite upstairs, speed tests only shows 50mbps download speed.
My mac connects to 3rd floor just fine, but my iphone doesnt seem to know how to make the switch.
Any ideas on how I can resolve this slowness/connectivity issue?
I have all the settings as default and firmware upgraded to latest version (2.3.1.58)
Thank you in advance for you help!
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK20 phone cannot connect to sattelite slow speed
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What speeds do you pay for UP and DOWN from your ISP?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Is Daisy Chain enabled? Try disabling the following and see:
Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Has a factoy reset been performed and setup from scratch since FW was updated?
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Re: RBK20 phone cannot connect to sattelite slow speed
Any progress on this?
@dillonykyang wrote:
Hi all,
I have recently installed the ac2200 triband router.
I have the base installed on my second floor where my main living area is - and 2 sattelites on my first and third floor.
However, I am getting really slow internet speeds when I am on the 3rd floor. After checking the orbi app, it looks like my phone is always connected to the main router on the 2nd floor on the 2Ghz band. Watching youtube actually lags.
Update: even after the phone connects to the satellite upstairs, speed tests only shows 50mbps download speed.
My mac connects to 3rd floor just fine, but my iphone doesnt seem to know how to make the switch.
Any ideas on how I can resolve this slowness/connectivity issue?
I have all the settings as default and firmware upgraded to latest version (2.3.1.58)
Thank you in advance for you help!
• What is the difference between WiFi 6 and WiFi 7?
• Yes! WiFi 7 is backwards compatible with other Wifi devices? Learn more