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Forum Discussion
Solved
RBK23 Ethernet Does Not Work
Orbi ethernet connection has NEVER worked.
RBR20 connecting to RBS satellites (2)
RBR WAN port connected to Broadband modem
Connections all work fine wirelessly but my office Is in an outbuilding and the wireless is flakey. I had the building hardwired back to the main house during consrucution.
I have not been able to get wired satellite backhaul working, so have direct wired with a known good cable direct between the router and satellite.
Here's what happens:
Connect ethernet cable to ethernet port on RBR and ethernet port on the RBS and the entire system immediately stops dead.
No wifi, no internet, nothing.
After 10 minutes of pink lights on the router, blue lights on the satellite, everything stops again.
No wifi
Then after about 15 mins, pink router, pink satellite
Then pink router, blue satellite
Then after about 20 mins nothing on the router, blue satellite. No internet
Then nothing on the router, nothing on the satellite
I have wifi, can access the admin page, but no internet.
After a while I can connect to sites, but my speed is non existent. Eg can connect to a speed test site, but cannot perform the test.
The whole time, the connection type (when I can see it) shows as 5G in the attached devices list and “Good”. It has never shown “wired”
During this whole process, no devices have connected wirelessly to the satellite.
Can anyone help with how long it should take for the system to configure a wired connection after plugging the cable in?
Do I have to reboot? Do I have to sync?
Anyone else had these kind of issues?
Update:
I performed a factory reset on the ROUTER, while the satellite was connected via ethernet. Once it auto-reconfigured it showed as a wired connection and everything worked. The reconfig process is painfully slow, so patience is key.
7 Replies
Tried this as it seemed to be an identical issue:
No luck so I did a factory reset on the the satellite. Funny thing is that the satellite has retained it's device name I gave it. I would have thought a factory reset would reset the name back to netgears default.
Anyway, that didn't solve the problem at hand.
Update:
I performed a factory reset on the ROUTER, while the satellite was connected via ethernet. Once it auto-reconfigured it showed as a wired connection and everything worked. The reconfig process is painfully slow, so patience is key.
Back to the drawing board. As soon as I unplugged the satellite and move it to the external wired location, the connection dropped and it went back to wireless (poor).