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Forum Discussion

craig83's avatar
craig83
Aspirant
Aug 02, 2019
Solved

RBK33 Not updating IOS apps

I recently installed the RBK33 Orbi with satelites. Connected great and getting good speed and coverage. However, apps are not updating and when trying to install new ios apps they do not download. 

 

This is happening across multiples ios devices. 

 

I have updated the firmware through the orbi app.

  • I would try using a different dns provider than the one your isp uses if you have that selected within the orbi setup. you can try the google dns servers at 8.8.8.8 or 8.8.4.4

    see if this helps. 

7 Replies

  • What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

     

    Do other internet apps work? 

    • craig83's avatar
      craig83
      Aspirant

      Netgear Cable Modem CM500

       

      I am not sure which mode it is in. Just did a norml install. I have not messed with any of its settings (Orbi)

      • plemans's avatar
        plemans
        Guru

        I would try using a different dns provider than the one your isp uses if you have that selected within the orbi setup. you can try the google dns servers at 8.8.8.8 or 8.8.4.4

        see if this helps.