NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
craig83
Aug 02, 2019Aspirant
RBK33 Not updating IOS apps
I recently installed the RBK33 Orbi with satelites. Connected great and getting good speed and coverage. However, apps are not updating and when trying to install new ios apps they do not download.
This is happening across multiples ios devices.
I have updated the firmware through the orbi app.
I would try using a different dns provider than the one your isp uses if you have that selected within the orbi setup. you can try the google dns servers at 8.8.8.8 or 8.8.4.4
see if this helps.
7 Replies
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?Do other internet apps work?
- craig83Aspirant
Netgear Cable Modem CM500
I am not sure which mode it is in. Just did a norml install. I have not messed with any of its settings (Orbi)
I would try using a different dns provider than the one your isp uses if you have that selected within the orbi setup. you can try the google dns servers at 8.8.8.8 or 8.8.4.4
see if this helps.
apple is notorious for apps not updating when they're in a double nat situation. like FURRYe38 said, what modem/router are you using? Kind of a key.