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Forum Discussion
jim45tn
Apr 17, 2019Aspirant
RBK50 Cannot connect to printers
Have the Orbi RBK50 with two satellites. Network works fine. I had to go to a backup laptop while the main laptop is being repaired. I connect fine to the internet but cannot connect to any of my pri...
CrimpOn
Apr 17, 2019Guru
jim45tn wrote:
Have the Orbi RBK50 with two satellites. Network works fine. I had to go to a backup laptop while the main laptop is being repaired. I connect fine to the internet but cannot connect to any of my printers, nor can I conntect to the Router for admin- even hardwired it denied access. Checking the settings with my phone, my laptop is recognized and allowed and my printers show up on the network using other devices such as the iphone.
While the temporary laptop is connected and browsing the Internet, when you look at the Orbi using the iPhone app, what IP addresses are assigned to:
- The laptop
- The printers
- The iPhone
- The Orbi router itself
jim45tn
Apr 17, 2019Aspirant
The Orbi is 192.168.1.1
The printers are ...14, ...21
The laptop is ...23
Iphone is ...9
- CrimpOnApr 18, 2019Guru
With an address in the same network as the Orbi router and printers, the laptop should be able to access everything.
When you open a web browser on the laptop and enter 192.168.1.1, what happens? If you get an error message, can you do a screen capture and attach it?
- jim45tnApr 18, 2019Aspirant
Here is a screenshot of the page when trying to access the Orbi
- CrimpOnApr 18, 2019Guru
Wow. Have not seen that one before! One web site says that Google Chrome sometimes gets this and proposes fixes:
https://troubleshooter.xyz/wiki/fix-err_network_access_denied-in-chrome/
In fact, the top 20 hits are all in reference to Chrome. Guess now is a good time to ask which browser is being used?