Forum Discussion

Aspirant

Feb 07, 2022

Solved

RBK50 and Altice (Suddenlink)

I have read through many helpful posts in this community and know what I need to do, but can't... so my question is what happens... My ISP (Suddenlink) replaced my old Arris modem with their all ...

KevinLiT
Feb 10, 2022
Hello TP067,

The ISP WIFI does not have to be turned off for AP mode on the Orbi to work.

Please try the solution and keep me updated with the progress on this issue!

Best,

Kevin

Community Team

TP067

Aspirant

Feb 10, 2022

Thank you, Kevin!

This is what I want to do, but back to my original question... does the wifi have to be turned off on the ISP modem/router combo for Orbi to work in AP mode?

If not, then yes, this will solve my issue!

KevinLiT

NETGEAR Moderator

Feb 10, 2022

Hello TP067,

The ISP WIFI does not have to be turned off for AP mode on the Orbi to work.

Please try the solution and keep me updated with the progress on this issue!

Best,

Kevin

Community Team

TP067
Aspirant
Feb 10, 2022
Orbi is now in AP mode... I will report back if the problem is solved (should know within a few hours)!

Thank you!!!
TP067
Aspirant
Feb 12, 2022
It's been 48 hours or so since I put Orbi in AP mode... PROBLEM SOLVED!!!

Thank you Kevin, very much appreciated!!!!