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RBR 50 firmware wont update automatically or manually
According to my Orbi IOS app my Firmware version for my RBR 50 is 2.3.1.60. When I check for updates I either get a message that an update is available or there was a checking error. When I do get the update is available and click on update, the app says it updated but the firmware version is the same. I tried to manually update using netgear’s web site and noticed that my version was not there. The version which everyone is trying to update to is 2.3.5.30 will not install. This issue is all over your community so I won’t repeat my issue. From previous articles I have read it seems that I have the most current version but the app is reporting it incorrectly. Can someone confirm?
Thanks
chetm
Thanks. I will try Firefox next. I may reset and try from scratch as suggested.
Chetm
23 Replies
The current firmware for RBR50 is 2.3.5.30. Connect a web browser (Safari, Chrome, etc.) to the Orbi, which may be "orbilogin.com". (I prefer to use the actual IP address which in my case is 192.168.1.1), enter "admin" for the user ID and the admin password for the Orbi (which is, of course, different from the WiFi passwordl) The web Home Page will display the router version in the upper right. If it is 2.3.5.30, then the RBR50 firmware is current. If it is not, then navigate to the Advanced Tab->Administration->Firmware Update.
Questions about the Orbi IOS app are probably better addressed to the actual "Orbi App" user forum. My experience is that most of us on this forum use the web interface most of the time.
Good Luck
Forgot to mention that I will check the firmware version on the web again.
thanks
Chetm
Thanks for the comment about the app. When I manually updated I followed the same procedure that you described. I got the message that so many users have gotten. Wrong firmware could not update. I’m still not sure that my app is displaying the correct version number. Interesting the version is not displayed on netgears web site. I will try the app forum.
Thanks again for the help
chetm
What version does the Orbi web interface say your Orbi has?
Using the web interface, not the app, have you clicked on the Advanced Tab->Administration->Firmware Update? On the "Automatic[" tab. does it say that newer firmware is available?
