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Orbi WiFi 7 RBE973
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RBR20 Satelite

Timnooner
Follower

RBR20 Satelite

Looking to connect an ethernet cable (cat5e) between my Orbi Router and satellite. Cable tested good. No hand shake between the 2. Do I have to make a crossover cable or something?

TIA
Message 1 of 4

Re: RBR20 Satelite


@Timnooner wrote:
No hand shake between the 2. Do I have to make a crossover cable or something?


What were you expecting? You just plug the satellite into the router and take it from there. No special cable needed.

 

While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Orbi - NETGEAR Communities

You might like to search there for messages related to your issue.

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

Check for various troubleshooting tips.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.

Message 2 of 4
plemans
Guru

Re: RBR20 Satelite

try a different cable. it wouldn't be the first one that "tested good" on a cable tester but wasn't of high enough quality ends/cable to actually pass a signal. 

Message 3 of 4
KevinLiT
NETGEAR Moderator

Re: RBR20 Satelite

Hello @Timnooner ,

 

Welcome to the NETGEAR Community!

 

I understand that you are having issues with syncing your RBR20 to your RBS20.  Please try to factory reset your RBR20 and your RBS20 to resolve this issue. This issue may also be caused by a faulty cable as @plemans suggested. Swapping your existing ethernet cable may be needed if the factory reset is unsuccessful. 

 

Please keep us updated on the progress of this issue!

 

Best,

Kevin

Community Team

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