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Stutters's avatar
Stutters
Aspirant
Sep 30, 2023

RBR50 mystery - PlayStation forcing star topology

Hi all.
I have an RBR50 and 3 RBS50 satellites, all on the latest firmware (updated manually). My house is long and thin, with the RBR50 toward one side by necessity. I therefore have one satellite in the centre of the house, and one to the far side - until recently this was connected via daisy chain, and working well.

Recently, the daisy-chained satellite started to jump directly to the main router, forcing a bad connection (600Kbps from 26Mbps).

This was driving me mad, but through trial and error (and a lot of factory resets) I think I’ve located the issue - the PlayStation that is connected to the problem satellite. The jump from daisy chain to star configuration happens shortly after the PlayStation connects to the internet.

This only started a few weeks ago, and there was a PS5 firmware update on 13th Sept. I can’t see anything in the release notes that would seem connected, but there are always misc performance improvements.

Does anyone know why this might be happening, or how I might try and fix it? Or whether this is impossible, and just some sort of coincidence?

Wisdom or conjecture welcomed!
Troubleshooting

4 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Oct 03, 2023

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

    What is the size of your home? Sq Ft?

     

    What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰️

    • Stutters's avatar
      Stutters
      Aspirant
      Oct 04, 2023

      Thanks for getting back to me.

       

      Answers below. Any idea why a PS5 may be causing the Daisy Chain to break down? I've run some further tests, and it's definitely this device that's the problem.

       

      What Firmware version is currently loaded?

       

      v2.7.5.4 on all devices, though the problem definitely occurred on the previous firmware as well.

       

      What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

       

      I have my Orbi's set up in Bridge mode. I'm using a FRITZ!Box 7530 modem.

       

      Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 

       

      Check.

       

      What is the size of your home? Sq Ft?

       

      About 2,800

       

      What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR📡 and RBS🛰️ to begin with depending upon building materials when wirelessly connected.

       

      The first satellite is about 40ft. The second is a further 30ft. I've moved them around a little, but to no effect.

       

       

      • KevinLiT's avatar
        KevinLiT
        NETGEAR Moderator
        Oct 13, 2023

        Hello Stutters ,

         

        Welcome to the NETGEAR Community!

         

        I understand that you are experiencing issues with your network topology settings. Please toggle the Daisy-Chain Topology off/on then restart your Orbi Mesh system (If it is on toggle it off then on again). 

         

        Please navigate to the following settings from your Orbi admin page:

        ADVANCED
        Advanced Setup
        Wireless Settings
        Backhaul Topology
        Toggle Enable Daisy-Chain Topology
        Then, Restart your Orbi Mesh System

         

         

        Best,
        Kevin
        Community Team