RBR50V2 blocks one of the satellites

[Jan_H]

Hi,

I have a RBR50v2 with 2 satellites RBS50v2.

I have acces control enabled for year now with no problems.

I upgraded the firmware of the router and satellites to the latest (2.7.5.4) a couple of months ago. Ever since that upgrade i am experiencing problems.
Randomly some devices who are being in the network for a while are being blocked. This is annoying but i can fix this by going into the WebUi and unblocked that device.

The problem i now have is that one of the satellites is blocked and that i can't unblock in the WebUi because is doesn't show up in the list of allowed/not allowed devices.

Every device connected to that satellite has no internet access.

Anyone knows how to fix this

Tnx

[CrimpOn]

This satellite does not appear at the top of the Attached Devices web page?

Or, does it appear and is listed as "Disconnected"?

[Jan_H]

The strange thing is that it shows up on the connected devices page. But when i visit the satellite itself by the ip address is says that netgear armor has blocked that device.
I can visist and login on the other satellite.

[FURRYe38]

What happens if you disable Armor on the Orbi app? 

[Jan_H]

Tried that and the satellite is still blocked.

[FURRYe38]

Did you power OFF the system for 1 minute then back ON after disabling Armor in Orbi app? 

[Jan_H]

I just tried that last night and that seems to have done the trick. I have enabled access control again as well and this morning it is still ok.

I will keep you posted if it stays this way 😉

Tnx for the help so far

[FURRYe38]

Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/000062080/How-do-I-back-up-the-configuration-settings-on-my-Orbi-WiFi-System
Enjoy. 📡