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Forum Discussion

brecc1784's avatar
Nov 18, 2021

RBS50 Needs Firmware Update according to the App

I have the RBR50 and the RBS50.  Recently I noticed my devices were not connecting to the RBS50.  When I open the Orbi app on my phone, it connects to the router and then shows my satellite needs an update.  I then click on the orange Update, and the app shows Check for New Firmware (wait about 5 minutes while your orbi checks for new firmware).  I've let is sit like that for 20+ minutes and nothing ever happens.  Any suggestions?  Sorry, I am not the most technically savy person. 

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