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Forum Discussion
brecc1784
Nov 18, 2021Guide
RBS50 Needs Firmware Update according to the App
I have the RBR50 and the RBS50. Recently I noticed my devices were not connecting to the RBS50. When I open the Orbi app on my phone, it connects to the router and then shows my satellite needs an update. I then click on the orange Update, and the app shows Check for New Firmware (wait about 5 minutes while your orbi checks for new firmware). I've let is sit like that for 20+ minutes and nothing ever happens. Any suggestions? Sorry, I am not the most technically savy person.
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When I checked the firmware version on orbilogin.com, the status says "No new firmware vesrion available" for both the router and satellite. My current version for both is v1.4.0.34. Is that the most current version? If not, do I have to do it manually? Will that fix the issue of devices not connecting to the satellite and having poor speeds near it?
Install the 2.2.1.212 version.
From there you can try to auto-update. It was needed to expand the partition size.