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Forum Discussion

Sangwich's avatar
Oct 14, 2017

RBS50 (Orbi Satellite) Ethernet and wireless connection drops!

This has be going on since 1.x firmware. I've tried everything in the forum. I had my orbi for about 4 months and worked great for the first month. Is this issue ever going to get fixed?

The drops are not as frequent as it was on my Android phone but it's really annoying while in a competitive games.

The router is on the first floor by the stairs to the second floor. The satellite is about 5 feet away from the stairs. It's a new house and there is only dry walls between the satellite and the router. At most 18 feet from each other.

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Send me a PM with your name, email, and phone number and I will get you in contact with support to troubleshoot the disconnects.

     

    DarrenM