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Orbi WiFi 7 RBE973
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RBS50 won't allow admin password reset HELP

md12345
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‎2020-03-24 08:24 AM
‎2020-03-24 08:24 AM

RBS50 won't allow admin password reset HELP

All of a sudden my app will not allow me to login.  Says my admin password is not correct.  Nothing was changed.  I go thru the "forgot password" to try to recover the password and it tells me "the information you entered does not match what is saved on the router".  I am beyond frustrated....

Model: RBS50Y|High Performance AC3000 Outdoor WiFi Mesh Extender and Add-on Satellite
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CrimpOn
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‎2020-03-30 11:24 PM
‎2020-03-30 11:24 PM

Re: RBS50 won't allow admin password reset HELP

For issues with the Orbi "app", the forum devoted to the app is probably more likely to produce results:

https://community.netgear.com/t5/Orbi-App/bd-p/en-home-orbi-app 

 

If the Orbi web interface also rejects the password which you believe to be correct, the only recourse is to perform a "Factory Reset"

https://www.youtube.com/watch?v=cMw4ePACgc4 

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