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Silkysully's avatar
Silkysully
Aspirant
Dec 01, 2018

RBS50

Our IT guy installed our Orbi RBK53 system and placed the 2 RBS50 satellite units.  UI was not here when he installed it.  I cannot find where he put one of the satellite units.  Is there a way to physically find it via the Orbi App, or another way?

Troubleshooting

4 Replies

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  • ekhalil's avatar
    ekhalil
    Master
    Dec 01, 2018
    Switch off the Router (RBR unit) so the ring on the Satellite will light magenta. Switch off the lights at home so you can find the magenta light and the “missing” Satellite. :)
    • Silkysully's avatar
      Silkysully
      Aspirant
      Dec 02, 2018

      Thanks Virtuoso.

       

      Another stupid question. When I turn the router unit back on, does it automatically resync with the satellite units, or do i have to resync it?

       

      Silkysully

      • ekhalil's avatar
        ekhalil
        Master
        Dec 02, 2018
        Silkysully wrote:

        Thanks Virtuoso.

         

        Another stupid question. When I turn the router unit back on, does it automatically resync with the satellite units, or do i have to resync it?

         

        Silkysully

        It should resync automatically. Just switch it on and wait couple of minutes for the Satellites to resync with the Router.