RBS50v2 satellite pulsing red power

[Mikechesh]

Hi,

My Orbi satellite recently starting pulsing red and after trying several times to reset the device and looking at tutorials online I have been unable to get it back up and running. The Orbi router is fine and working as normal.
I had been advised to update firmware but the Orbi app says no new updates available.

Please help

[FURRYe38]

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP
Need to press the reset button for 30 seconds then release, then it send to PUT the command and upload the FW. 
Make sure you enable tftp: https://www.thewindowsclub.com/enable-tftp-windows-10
Video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done:
https://www.youtube.com/watch?v=hXhMgQS5k1o
https://www.youtube.com/watch?v=R9DLrLQrpaw
Mac TFTP: https://www.petenetlive.com/KB/Article/0001247

Try nmrpflash:
https://github.com/jclehner/nmrpflash

Try a 30-30-30 reset.

If any of this fails, the RBR probably needs to be replaced. 

Good Luck.

[Mikechesh]

Thanks for the reply, unfortunately I’m a tech novice and am struggling to login to Orbi online as it won’t accept admin as the username and my Orbi password.

[KevinLiT]

Hello @Mikechesh ,

Welcome to the NETGEAR Community!

Please factory reset your device then use the default login credentials to access your Orbi. 

Please navigate to the link below for instructions on how to correctly:

https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings

Best,
Kevin
Community Team