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Forum Discussion
Damit1
Dec 09, 2018Apprentice
Rbk50 speed issues
Hi there On last black friday, bought RBK50 in this great deal. It has arrived, but LAN speedtest (and I believe it affect wireless for both Router and Satellite) are not Ok. I use to get arro...
FURRYe38
Mar 01, 2019Guru
Sounds like a problem in the HW acelleration for the router in router mode. AP seems to have better results.
What is the connection with your ISP modem/ONT PPPoE or DHCP?
There are others having problems with PPPoE and achieving 900Mb speeds as well. Something NG will have to look into.
Damit1 wrote:
Done some tests.
Sadly, after factory default both units, still cannot get 900Mb ~.
Well, I have tried.
Netgear BTW so far did not reach me back for replace the defective units.
Well, that is weird. made it to AP mode, not Router mode, and it get 600-700M.
Damit1
Mar 01, 2019Apprentice
DHCP, other friend of mine in Router mode, same model, same ISP and FTTH service, upgraded together . Suddenly, after previous FW worked well for him now he gets slow speeds too.
At least now it is known to be FW issue and not HW issue
DHCP supposed to be lighter than PPPOE, beacuse of encryption and that.
The question is what, and why.
- FURRYe38Mar 01, 2019Guru
I would get ahold of NG support and let them know what you and your friend are seeing. Since two similar units on same ISP and such. Let NG know about this.
- Damit1Mar 01, 2019Apprentice
Should send them DM?
And what about WIFI speed drop?
- FURRYe38Mar 01, 2019Guru
Another thing to have ready, Router IP address/debug.htm
Enable Debug and Wireless logging. You might need to do this for both versions of FW that your seeing differences with. This would be helpful for NG to review. Pass this on to them if you can.
Damit1 wrote:
Should send them DM?
And what about WIFI speed drop?
- Damit1Mar 01, 2019Apprentice
The support case in NG site is useless because even first time of creation was no response.
So far, the only support I got for Orbi is from this community, their support was useless.
Just started to debug, whatever they need.
I still think about selling this kit for a better Mesh.
Had a single hope to get better product with this FW but not happened.
- FURRYe38Mar 01, 2019Guru
Hopefully one of the forum moderators will contact you.
So your you seem to be the only one having issues with the latest FW version. Others have posted its' working for them, however I don't think they have the same ISP services and speeds.
Something NG should review at least.
Good Luck.
- Damit1Mar 01, 2019Apprentice
Got 3 friends in my fiber service 1000/100 ftth, 3 are saying that router mode dropped speeds both wifi nd wired.
DHCP connection
- FURRYe38Mar 01, 2019Guru
And they all have the Orbi using the new FW?
- Damit1Mar 02, 2019Apprentice
Yes, they all have upgraded to new FW, because I mentioned them NG released new FW.
- Damit1Mar 09, 2019Apprentice
That is a weird issue.
S8+ speedtest in front of the router (20cm away)- 350-400M speed.
S8+ speedtest in front of the Satellite (about the same distance) 450-500M speed, like used to be before of this upgrade to latest and downgrade back to .210 VER.
Can anyone explain this to me?
That is a mistery for me.
Version
- FURRYe38Mar 09, 2019Guru
When your moving the phone to speed test between the base and satellite, are you turning OFF the wifi on the phone first after you arrive at either location, then back on, then speed test?
You need to ensure the phone is connected to either base or satellite before testing. Turning OFF the WIFI on the phone and back on helps.
- Stea1thSep 05, 2019Aspirant
any update on this?
I'm having the same exact issue, it is really frustrating.
- FURRYe38Sep 05, 2019Guru
Any progress on this?
Damit1 wrote:That is a weird issue.
S8+ speedtest in front of the router (20cm away)- 350-400M speed.
S8+ speedtest in front of the Satellite (about the same distance) 450-500M speed, like used to be before of this upgrade to latest and downgrade back to .210 VER.
Can anyone explain this to me?
That is a mistery for me.
Version
- fern12Nov 25, 2019Aspirant
Anybody have a solution to this? I just upgraded to Spectrum's gigabit service and I'm not getting the 940mbps they promise. My download speeds didn't change from the previous tier I had but I notice my upload speeds did increase. When I connect my MacBook Pro straight to the modem via ethernet I do get the around 935mbps down.
Here's my setup:
Modem provided by Charter Spectrum
Orbi set to router mode
Two satellites around my home.
Top download speed I get is around 503mbps even if I tether straight to one of the Orbi ethernet ports.
Any input from anyone please? Thanks.
- Stea1thNov 25, 2019AspirantMine worked by turning off router mode and making it an ap and buying a new router (edge router x)
Sadly it was the only thing that worked for me; I tried everything - fern12Nov 25, 2019Aspirant
Would I have to get a separate router for each of the satelliets as well if I have devices tethered to them?
Stea1th wrote:
Mine worked by turning off router mode and making it an ap and buying a new router (edge router x)
Sadly it was the only thing that worked for me; I tried everything - Stea1thNov 25, 2019AspirantNo, you just need a router. EdgerouterX didn’t do gigabit speeds out the box Either , I had to enable hardware offloading but it was a cheap ($60) alternative that works extremely well and gives you a crazy amount of abilities. I don’t recommend it unless you are familiar with IT equipment and or are willing to learn. I’m actually getting rid of my orbi and buying 2 new APs. I was a big supporter for orbi, and I still am, but for those on gigabit speeds, something is up preventing it from getting full speeds in router mode.
Mind you having it in AP I am able to get 800-950 speeds. Just like I used too with a wired system. - fern12Nov 25, 2019Aspirant
Interesting! Do you mind expplaining how they would connect to each other? My ISP modem to The Orbi set to AP to the Edgerouter? Then transfer all devices tethered to the Orbi to the new router? Do they Orbi satellites continue to provide IPs to the devices connected to them? Thanks!
Stea1th wrote:
No, you just need a router. EdgerouterX didn’t do gigabit speeds out the box Either , I had to enable hardware offloading but it was a cheap ($60) alternative that works extremely well and gives you a crazy amount of abilities. I don’t recommend it unless you are familiar with IT equipment and or are willing to learn. I’m actually getting rid of my orbi and buying 2 new APs. I was a big supporter for orbi, and I still am, but for those on gigabit speeds, something is up preventing it from getting full speeds in router mode.
Mind you having it in AP I am able to get 800-950 speeds. Just like I used too with a wired system. - Stea1thNov 25, 2019AspirantModem > Router > orbi Main (wan port) ///// satellite connect normal
Everything is connected to the orbi like normal. I’m just not using it for anything other than a switch and WiFi.
My setup I have the router handling IPs and controlling everything. The orbi does nothing aside from WiFi and a simple switch. - fern12Nov 25, 2019Aspirant
Can I switch it to AP mode on Orbi login to test and see if my speeds cahnge without buying the router first? Is there a way to test it first? Thanks for your help with this!
Stea1th wrote:
Modem > Router > orbi Main (wan port) ///// satellite connect normal
Everything is connected to the orbi like normal. I’m just not using it for anything other than a switch and WiFi.
My setup I have the router handling IPs and controlling everything. The orbi does nothing aside from WiFi and a simple switch. - FURRYe38Nov 25, 2019Guru
What is the Mfr and model# of the ISP modem the NG router is connected too? Built in router here by chance? If so,
This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly. Then use the Orbi router in router mode.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop - fern12Nov 28, 2019Aspirant
I picked up the EdgeRouter X to see if I could fix my speed issue. Now I have the Orbi set to AP and the speeds improved a bit but not quite what I should be getting. I upgraded the EdgeRouter to firmware v2.0.6 and activated hardware offloading but the most I get is 700mps down when I'm tethered straight to the router. What firmware does your EdgeRouter have and is it stable? I feel like v2.0.6 broke hardware offloading after reading a bit on it. Note: if I connect staright to my ISP modem I get a constabt 940mbps down.
Stea1th wrote:
Modem > Router > orbi Main (wan port) ///// satellite connect normal
Everything is connected to the orbi like normal. I’m just not using it for anything other than a switch and WiFi.
My setup I have the router handling IPs and controlling everything. The orbi does nothing aside from WiFi and a simple switch.