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Forum Discussion

Tonyj1999's avatar
Tonyj1999
Aspirant
Mar 25, 2023

Remove Orbi RBR850 from app net gear account

I sold my home and modem and RBR850 with two satellites.

How do I remove the Orbi system from my account so new owner can use Orbi app to set up the system

Factory reset modem and router

Please help thanks!

3 Replies

  • Log onto my.netgear.com

    Select product.

    Scroll down to the very bottom of the page and select:

     

    For Factory Reset, do a Google Search

  • Once I remove it then it will not show up in my Orbi app correct?

    I plan to add a new Orbi system at my new place so I am a fan as well.
    • CrimpOn's avatar
      CrimpOn
      Guru

      After you Factory Reset the router, the app will no longer be able to reach it.  Delete and reinstall the app when you get a new router.