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Ring Door Bell
Just setup my Orbi system and didn't haven any trouble with over 15 different devices, except my Ring Door Bell. No matter what I do it won't connect to the Internet. It connects to Wifi and get...
- Solution: Hi I have just spent the day troubleshooting Ring and Orbi and have found out the following.
If your Orbi is set to a 2.4ghz wireless channel over 11 the Ring doorbell will not see your wifi. As the wireless channel is auto selected this would explain why some users have no problem and other users cannot connect.
Disabling/enable mu-mimo and beamform will sometimes cause a channel change hence why it helps some users. But it is nothing to do with the problem and can be left on or off.
So if you want your Ring doorbell to work select a wireless channel below 11 in your Orbi wifi conf.
I am using the Orbi system and I have 1 Ring Doorbell Pro, 1 Ring Original Doorbell and 2 Ring Stick up Cams. All seem to work fine for me.
Thanks for the info.
Did you have to change your SSID at all? I had two different ones with my Netgear Nighhawk X6, and had to go to a different one with the Orbi.
I am going to try hooking it up with the old router using the new SSID/password and see if I switch the Orbi back on it will work. Ring seems to be quite the buggy product.