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Forum Discussion
Endorphine71
Sep 26, 2016Apprentice
Ring Door Bell
Just setup my Orbi system and didn't haven any trouble with over 15 different devices, except my Ring Door Bell. No matter what I do it won't connect to the Internet. It connects to Wifi and get...
- Jul 08, 2017Solution: Hi I have just spent the day troubleshooting Ring and Orbi and have found out the following.
If your Orbi is set to a 2.4ghz wireless channel over 11 the Ring doorbell will not see your wifi. As the wireless channel is auto selected this would explain why some users have no problem and other users cannot connect.
Disabling/enable mu-mimo and beamform will sometimes cause a channel change hence why it helps some users. But it is nothing to do with the problem and can be left on or off.
So if you want your Ring doorbell to work select a wireless channel below 11 in your Orbi wifi conf.
Dima1007
Sep 27, 2016Aspirant
Just to share my experience: I spent hours trying to connect Ring. Then I went to wireless settings in advanced setup of Orbi and disabled the beamforming. Ring connected right away. I enabled the beamforming back and so far for the second day the doorbell is staying connected.
schpeen
Sep 27, 2016Tutor
I am curious is this below the Beamforming option you are talking about that you turned off??? Mine has always been off....strange.
Enable Implicit BEAMFORMING - Boosts WiFi speed, reliability, & range for all mobile devices