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Forum Discussion

2 Replies

  • KevinLiT's avatar
    KevinLiT
    NETGEAR Moderator

    Hello Manikandanotis, 

     

    Welcome to the NETGEAR Community!

     

    I understand that you forgot your username and password for your Orbi Mesh system's admin page.

     

     Please follow the steps below to reset your admin password:

     

    1. Launch a web browser from a computer or mobile device that is connected to the Orbi network and enter http://orbilogin.com.
      The login window opens.
    2. Click the Cancel button.
      If password recovery is enabled, you are prompted to enter the Orbi serial number located on your Orbi router.
      Note: The serial number is on the Orbi router product label.
    3. Enter the serial number of the router and click the Continue button.
      A window opens requesting the answers to your security questions.
    4. Enter the saved answers to your security questions and click the Continue button.
      A window opens and displays your recovered password.
    5. Click the Login again button.
      A login window opens.
    6. With your recovered password, log in to the router.

    (Please note that a factory reset may be required if the steps above do not resolve this issue.)

     

    Please do not publically post serial numbers in the community forums!

     

    Best,

    Kevin

    Community Team