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Forum Discussion
djc6
Nov 23, 2017Luminary
Satellite Issues since Orbi 2.0 upgrade
I purchased an RBK53 from Costco over a year ago, in early November 2016. It had been problem free up until I believe the Orbi 2.0 update.
The first thing I noticed was all of a sudden in the middle of the night, the RBS50 in my bedroom would light up. Maybe once or twice a week now I am woken up by the lights on this thing, and it never ever lit up before. When I'd log in, I'd see the satellite was connected with 2.4Ghz which it never did in the previous year. I disabled "Daisy-Chain Topology" and that 2.4Ghz problem went away.
However, the ring light still randomly come on now. I sometimes catch a magenta ring briefly for a second, then the ring turns blue and stays that way for as many as 10-15 minutes. If I log into the Orbi mgmt interface, there are no useful log entries to indicate what happened.
Additionally, my iPhone 6S+ or iPad Pro 9.7" - they often get an excellent signal via the Orbi Satellite - all bars, but I can't access anything. If I flip the iOS device to airplane mode and back, I can reconnect and things work fine for while / until tomorrow.
Additional troubleshooting I've done:
- Using speedtest.net I get great speeds when connected to satellite - usually 350Mbps down and 33Mbps up - I am paying for Cox 300/30 tier. So it seems I'm getting good speeds.
- I've run an iperf server on a desktop plugged into the RBR50 router and ran iperf client on iOS devices - I get even faster speeds testing only the intranet connection.
- I've never moved the Orbi units since their original placement a year ago.
- I've performed scans to check for interference from my neighbor's wifi, but our homes are pretty spread out and I often can't see other networks except in certain corners of the house. I see nothing else on 5Ghz except Roku Wi-Fi direct remote in basement. Satellite in question on 2nd floor.
Any ideas? I used to love my Orbi so much because of how hands free it was. The first 10-11 months were awesome, I convinced two of my friends to get buy Orbi three packs. But it has not been problem free since Orbi 2.0 upgrade.
15 Replies
- st_shawMaster
Move the units so the satellites are closer to the router. The 2.0 FW requires a closer proximity for stable connection.
- RobBassGuide
Ughh these are not good answers why is 2.0 bug riddled... and why is Netgear ignoring tons of posts about how bad 2.x is
- st_shawMaster
RobBass wrote:
Ughh these are not good answers why is 2.0 bug riddled... and why is Netgear ignoring tons of posts about how bad 2.x is
There is nothing written about bugs in this thread. 2.0 is not bug riddled. Orbi is wireless and wireless signals can vary from hour-to-hour. It is the user's responsibility to place the units in a location where they can obtain a stable wireless signal.