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Forum Discussion
msfox99
Oct 31, 2019Guide
Satellite connection status
Hi. I have had the RBK50 for a while, and also have a 2nd satellite. (RBS40) Recently, around the time I updated to the latest firmware, neither the web admin page, nor the Android app, show the s...
- Oct 31, 2019
Try a Generate backhaul password for the RBS under Advanced/Advanced settings/Wireless settings. See if this helps. If not, A reset will be needed on the RBR and RBS setup from scratch.
FURRYe38
Oct 31, 2019Guru
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Did you power OFF the RBR and RBS as well?
Has a factory reset and setup from scratch been performed since last FW update?
msfox99
Oct 31, 2019Guide
They are around 30-40 feet. Everything has worked fine for the last year plus. I did power cycle everything.
I haven't done a factory reset yet, and would prefer to avoid that for now.
- FURRYe38Oct 31, 2019Guru
Try a Generate backhaul password for the RBS under Advanced/Advanced settings/Wireless settings. See if this helps. If not, A reset will be needed on the RBR and RBS setup from scratch.