Forum Discussion

Guide

Oct 31, 2019

Solved

Satellite connection status

Hi. I have had the RBK50 for a while, and also have a 2nd satellite. (RBS40) Recently, around the time I updated to the latest firmware, neither the web admin page, nor the Android app, show the s...

FURRYe38
Oct 31, 2019
Try a Generate backhaul password for the RBS under Advanced/Advanced settings/Wireless settings. See if this helps. If not, A reset will be needed on the RBR and RBS setup from scratch.

FURRYe38

Guru

Oct 31, 2019

Try a Generate backhaul password for the RBS under Advanced/Advanced settings/Wireless settings. See if this helps. If not, A reset will be needed on the RBR and RBS setup from scratch.

msfox99

Guide

Oct 31, 2019

I think I will go ahead and do a factory reset tomorrow. I assume that I only need to reset the router, not the satellites?

Thanks for your help.

FURRYe38
Guru
Oct 31, 2019
Ok.
FURRYe38
Guru
Oct 31, 2019
Let us know if a factory reset and setup from scratch helps your system. I manually loaded v38 FW and factory reset and setup from scratch. No issues with satellite connections, wired or wireless.
msfox99 wrote:
I think I will go ahead and do a factory reset tomorrow. I assume that I only need to reset the router, not the satellites?

Thanks for your help.
- msfox99
  Guide
  Nov 01, 2019
  Yes, after I did a factory reset and re-set up the router, everything seems to working fine. Both satellites are now listed as well as all other attached devices.
  
  Thanks again for your help.
  - FURRYe38
    Guru
    Nov 01, 2019
    Good to hear. Glad it's working. Please mark your thread as solved so others will know.
    
    Enjoy. :smileywink: