NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

msfox99's avatar
msfox99
Guide
Oct 31, 2019
Solved

Satellite connection status

Hi.  I have had the RBK50 for a while, and also have a 2nd satellite.  (RBS40)  Recently, around the time I updated to the latest firmware, neither the web admin page, nor the Android app, show the s...
  • FURRYe38's avatar
    FURRYe38
    Oct 31, 2019

    Try a Generate backhaul password for the RBS under Advanced/Advanced settings/Wireless settings. See if this helps. If not, A reset will be needed on the RBR and RBS setup from scratch. 

FURRYe38's avatar
FURRYe38
Guru
Oct 31, 2019

Try a Generate backhaul password for the RBS under Advanced/Advanced settings/Wireless settings. See if this helps. If not, A reset will be needed on the RBR and RBS setup from scratch. 

msfox99's avatar
msfox99
Guide
Oct 31, 2019

I think I will  go ahead and do a factory reset tomorrow.  I assume that I only need to reset the router,   not the satellites?

 

Thanks for your help.