NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Jman27's avatar
Jman27
Aspirant
Oct 30, 2018

Satellite placement help

I have a 3 story house and my RBR serves as my router and must be on the second floor at the very front of my house. Right now I have the satellite upstairs at the other end of the house. All of my de...
Troubleshooting
tucsontico's avatar
tucsontico
Virtuoso
Oct 30, 2018

How large is your house and what kind of construction, e.g., wood framing, concrete block?What is the current distance between the router and the satellite? What version of firmware is installed? What channels are the 2.4 gHz and 5 gHz bands set on? Do you have any nearby WiFi signals from neighbors?

 

Normally the best placement for the router in any home is to be centrally located with satelllite (s) opposite the center. Be certain you've placed the satellites at least 30 feet from the router and try resyncing. If you have nearby neighbors, try setting the WiFi channels to 1 for the 2.4gHz and 48 for the 5 gHz. Another thing to try is reserve IP addresses for each of your devices.

Jman27's avatar
Jman27
Aspirant
Oct 30, 2018
Thanks for your help! I have 3 other neighbors WiFi options in my house so I gave my 2.5 and 5 ghz their own channels like you suggested. I also read in other posts that I should turn down the power on my 2.5 ghz and I enabled fast roaming, all issues are now gone. All the devices that should be on 5ghz are and the devices requiring 2.4 ghz are on that and when I go upstairs my phone hooks up to the 5 ghz on the sat. In the front of my basement I connect to the router and in the back to the sat all the way on the 3rd floor directly above! I hope this lasts because I’m getting my full internet speed plus some everywhere in my house!