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Satellite region blank

Dazza762
Luminary

Satellite region blank

When I log into either of the satellites in my RBK753 system, the wifi regions for 2.4 and 5 are blank. Is there a way to set this? Previously one of them was set to Europe but both are now blank. 

Message 1 of 6
FURRYe38
Guru

Re: Satellite region blank

What Firmware version is currently loaded?

What browser are you using? 

NG may have removed that option in recent FW updates. 

Can you attached a screen shot of what your seeing on the RBS? 

Are you having any problems with the RBS? 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 2 of 6
Dazza762
Luminary

Re: Satellite region blank

Screenshot 2022-02-11 at 15.27.45.png

Message 3 of 6
Dazza762
Luminary

Re: Satellite region blank


@FURRYe38 wrote:

What Firmware version is currently loaded?

What browser are you using? 

NG may have removed that option in recent FW updates. 

Can you attached a screen shot of what your seeing on the RBS? 

Are you having any problems with the RBS?

 

Hardware Version: RBS750
Orbi Satellite WiFi Status (2.4GHz)
Name (SSID) XXXXX
Channel : 3(P)+7(S)
Region:-
Wireless mode : Up to 573 Mbps
Wirless AP : On
Broadcast Name: On
Security type : WPA2-PSK
Firmware Version : V4.6.5.14
Orbi Satellite WiFi Status (5GHz)
Name (SSID)
Channel: 36+40(P)+44+48
Region:-
Wireless mode: Up to 1201 Mbps
Wirless AP : On
Broadcast Name: On
Security type: WPA2-PSK

Message 4 of 6
Dazza762
Luminary

Re: Satellite region blank

@FURRYe38 any ideas?

Message 5 of 6
FURRYe38
Guru

Re: Satellite region blank

Is there a language select menu near Orbi Statellite text upper right hand corner of this screen? 

Region won't be displayed on Orbi AX systems. 

 

Netgear has set up a community forum specifically for the Orbi AX products. Most of the people who watch that forum are more likely to have experience with Orbi AX (WiFi6 RBK 3,7,8 and 9 Series) products:
https://community.netgear.com/t5/Orbi-AX/bd-p/en-home-orbi-ax


Please use this link to the main forum product list to review and choose where to make your posts. 
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear


Thank you.

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode |  Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Message 6 of 6
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