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Orbi WiFi 7 RBE973
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Re: Since v1.8.0.6 upgrade my Sky Q box keeps disconnecting

KGrue
Guide

Since v1.8.0.6 upgrade my Sky Q box keeps disconnecting

I have just upgraded to v1.8.0.6 but since I did, my Sky Q main box won't stay connected.

 

I also notice entries in the log with '[WLAN access rejected: incorrect security] from MAC address' with the MAC address of the Sky Q box.

 

There wasn't a problem with the previous firmware - v1.5.0.12.

 

I'm guessing I will need to downgrade? 😞

 

Kenny

Model: Orbi High-Performance AC3000 Tri-Band WiFi System (RBK50)
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KGrue
Guide

Re: Since v1.8.0.6 upgrade my Sky Q box keeps disconnecting

Weirdly it seemed to sort itself out last night. It now connects and seems to stay connected. This is all without me doing anything.

 

Very strange.

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