NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Slow ethernet and wifi satellite speeds
My devices that use an RBS20 satellite are very slow. The speeds are roughly 30-50mbps. Doesn't matter if it is a wifi connection to the satellite or a wired ethernet connection to the satellite. T...
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What device are you using to test the speed with?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
See below for my answers.
What Firmware version is currently loaded?
- Firmware on my RBS20 satellite was 2.5.1.16 when I tested earlier. I updated it to 2.6.1.38 and got the same result (50mbps).
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?- I'm using a Netgear CBR40 modem/router.
What device are you using to test the speed with?
- A Dell laptop connected via ethernet cable to the RBS20 satellite.
What is the size of your home? Sq Ft?
- Irrelevant. My satellite is 1 foot from my modem.
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.- 1 foot
Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
- Beamforming and MIMO are both enabled.-
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).- Armor and Circle are disabled.
- Daisy chain is disabled.
- Fast Roamin is disabled.
- IPv6 is disabled.
- The only thing related to 20/40Mhz Coexistence is a setting for the 2.4Ghz wifi. It says "Enable 20/40 MHz Coexistence." Are you saying I should disable this? Not sure how it is relevant if it only applies to the 2.4Ghz wifi. My issue is with a direct, wired ethernet connection to the RBS20 satellite, which it should be using 5Ghz for the backhaul, correct?
30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. 1ft is way too close.
I moved it to the same room as the modem to troubleshoot the issue. The satellite is now 40 feet away and still only gets about 48Mbps. I also tried the following.
1. Unplugged the satellite and from the same 40ft location, connected the laptop to the modem's wifi. Speed was 180Mbps.
2. Connected a phone to the modem's wifi (same 40ft location). Speed was 240Mbps.
3. Plugged the satellite back in. Connected the same phone to the satellite wifi. Speed is 48Mbps.