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tp44785's avatar
tp44785
Aspirant
Aug 22, 2018

Solid Purple Ring on RBR50 in AP Mode

Here's my setup - 

 

RBR50 in AP Mode (have an existing firewall so making this a router is not an option)
RBS50 Satellite (wireless backhaul)
RBS40 Satellite (wireless backhaul)

 

All units are at latest firmware - 2.1.4.16. Wireless works fine but there is always a solid purple ring on the RBR50 unit. I have read this indicates access to Internet has been lost but that's not the case (unless it is testing this on the WAN port which is not in use in AP mode, in which case this is a bug).  Is there any way to turn off/disable the light when it's in AP mode?

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Troubleshooting

5 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Aug 22, 2018

    You can use either LAN or WAN port. WAN is recommended by NG and if you use this port, the top LED should not be on as PINK and should turn BLUE then go OFF. Its not a bug if your not using the WAN or LAN port. 

    You can't disable the LED at all. 

  • toe's avatar
    toe
    Apprentice
    Aug 25, 2018
    tp44785 wrote:

    Here's my setup - 

     

    RBR50 in AP Mode (have an existing firewall so making this a router is not an option)
    RBS50 Satellite (wireless backhaul)
    RBS40 Satellite (wireless backhaul)

     

    All units are at latest firmware - 2.1.4.16. Wireless works fine but there is always a solid purple ring on the RBR50 unit. I have read this indicates access to Internet has been lost but that's not the case (unless it is testing this on the WAN port which is not in use in AP mode, in which case this is a bug).  Is there any way to turn off/disable the light when it's in AP mode?

    I have reported this bug to Netgear. No response yet after 2 weeks. Not even an acknowledgement. 

    • FURRYe38's avatar
      FURRYe38
      Guru
      Aug 25, 2018

      The PINK led should go out if you use the WAN port in AP mode.

      toe wrote:
      tp44785 wrote:

      Here's my setup - 

       

      RBR50 in AP Mode (have an existing firewall so making this a router is not an option)
      RBS50 Satellite (wireless backhaul)
      RBS40 Satellite (wireless backhaul)

       

      All units are at latest firmware - 2.1.4.16. Wireless works fine but there is always a solid purple ring on the RBR50 unit. I have read this indicates access to Internet has been lost but that's not the case (unless it is testing this on the WAN port which is not in use in AP mode, in which case this is a bug).  Is there any way to turn off/disable the light when it's in AP mode?

      I have reported this bug to Netgear. No response yet after 2 weeks. Not even an acknowledgement. 



       

  • vglen's avatar
    vglen
    Aspirant
    Jan 22, 2019

    I just started experiencing the same issue. I also in AP mode, as I have my own firewall. Did you ver hear back from NG? My RBS50 lights up blue and goes dark like normal. I am also getting my normal speeds. Just maddenging.

    • FURRYe38's avatar
      FURRYe38
      Guru
      Jan 22, 2019

      Connecting the Orbi router thats in AP mode using it's Yellow WAN port to your firewall? 

      Is the firewall also DHCP or does that come from a different service or device? 

      Test the Orbi connected to the main host router with out the firewall attached as a quick test? 

      vglen wrote:

      I just started experiencing the same issue. I also in AP mode, as I have my own firewall. Did you ver hear back from NG? My RBS50 lights up blue and goes dark like normal. I am also getting my normal speeds. Just maddenging.