Solution for ORBI RBK50 constant disconnects

next day...never mind. still experiencing disconnects. I was all excited. This is NOT a solution. It does improve signal strength but not stability

What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?

What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enabling Beamforming and MIMO(MIMO may or may not be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).

One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026

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Davisro wrote:

Hi. I thought I'd add a solution to a problem I've been having with my Costco ORBI RBR50 wireless router with two satellites. 

I see so many people complaining about this problem and Ive struggled with it for so long that I wanted to help any poor soul who is experienceing this problem and not getting help from the forums or Netgear support.

 

I've recently been experiencing constant but brief WIFI disconnects once every hour or so and was having difficulty staying connected to my work VPN

1. I'd had this problem two years ago when I first bought this Orbi. Back then I separated my 2.4ghz and 5ghz radios using the Telnet method here https://community.netgear.com/t5/Orbi/How-to-set-a-separate-SSID-for-the-5-GHz-network-on-your-Orbi/td-p/1396594 and my ORBI was stable for two years. But recently a firmware update merged my 2.4 and 5.0 ghz signals back together on one ssid without me even realizing it. I thought this must be the reason i my signal was now unstable

2. Just to quantify the number and length of the disconnects, I installed the Internet Connection Monitor add-in on Google Chrome on my home PC and left it open while I was working on my work laptop. As soon as i'd get disconnected from my VPN at work, I'd check the Internet Connection Monitor logs on my home PC and could see that my wifi had been knocked offline for a few seconds.

3 I called my ISP and asked them to check my Xfinity Gateway to see if the problem was on their end. They told me their router looked good and showed no indication of going off line. They recommended I check my WIFI.

4. I measured the distance from my ORBI Base unit to my closest Satellite and found thay are 70 feet apart. I theorized that maybe the signal was not strong enough across that distance to be stable between them.

5. I tried many things. I took my second satellite from upstairs and put it between the router and my first satellite to have less distance between them. Still unstable. I disabled Daidy Chain, MIMO, and all the options people talk about in the forums. Still unstable.

6. After much panic and research, I was about to toss the Orbi, but i then started reading that other Mesh systems have the exact same problem. Then I saw this video on how to connect a wired backhaul between the Orbi Satellites and Router.  https://www.youtube.com/watch?v=2Ln0-2NW-JU&ab_channel=Rick%27sTechTalkhttps://www.youtube.com/watch?v=2Ln0-2NW-JU&ab_channel=Rick%27sTechTalk 

7. So i purchased a 75 foot patch cable from Monoprice for 20 bucks and this worked very nicely. My internet speeds at the Orbi satellite (where my work laptop is connected) doubled instantly, from 150mbps to 300mbps (which is the speed I pay for from my ISP). The signal is more stable as well. I'm really happy with this solution!!! Its so much better

NOTE: In the video he talks about adding a wired backhaul in AP Mode, but I did it in Router Mode. No problem.

 

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