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Forum Discussion
einarso
Jan 04, 2019Guide
Strange requirement for VPN activation
Hi - I purchased Orbi mostly because of the VPN functionality. But right now I am not able to use it! I have a static IP address from my ISP, but it is required that I "Get dynamically from ISP". When I try to activate the VPN service, I get the message to use dynamic DNS service, or have a static IP address. Well - I have a static IP Address, I am just not able to put the settings on the router to "Static". Is there a workaround? I find this requirement very strange.... I have had other routers handling VPN that do not cause me these troubles...
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- ekhalilMaster
Of course you need to have either a static public IP address or otherwise have a DDNS service, for the VPN client to be able to find your Orbi while you're on the internet!
You should be fine if you have a static public IP address, but you need to set this in the Orbi settings below so the system knows that you have a static public IP address:
- einarsoGuide
I understand this.
I do have a static IP-address, but my ISP does not connect me when I input the ip/subnet/gateway manually.
As long as I have a static public IP address, there should not be a problem for me obtaining it dynamically from the ISP. I should just be able to add my static IP address to the VPN settings page (just to feed the vpn-server with what information to use).
So basically - the orbi system shoul allow me to have a static IP, optained dynamically from my ISP.
I am also communicating with my ISP regarding why they don´t accept my manual connection - and they do not have an answer to me. They just confirm that I have at (fixed) static IP, that should always be optained dynamically (I always get the same IP). And they can not help me any further since they do not support 3rd party equipment. They can not understand why there is such a restriction on the Orbi system.
- ekhalilMaster
Most ISPs require the WAN/Internet interface to run on dynamic DHCP, regardless if there will be a fixed address reserved to you.
I'd just sign-up for a free Netgear DDNS name regardless that you get a static address assigned on your Internet connection. This name will be used while generating your VPN config files.