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snic's avatar
snic
Tutor
Jun 05, 2020
Solved

Surface Pro won't connect to strongest Orbi access point

I recently installed an Orbi RBK23 in my house (4000 square feet). I have three access points connected with wired backhaul. It works very well for most devices. The exception is my Surface Pro 4. At...
  • snic's avatar
    snic
    Aug 20, 2020

    It turns out that using Wifi Analyzer to switch networks doesn't work consistently. It works sometimes, but more often than not the network stays exactly the same.

     

    What actually DOES work very well is to use a USB wifi adapter instead of the Surface's native adapter. I've been using this one for a couple of months now and it works nearly flawlessly - I get a good connection anywhere in the house without having to do anything, which is the way it should be.

     

    I suspect that Microsoft has improved the wifi adapters in recent Surface models, but both Surface Pro 3 and Surface Pro 4 are stuck with this problem when using Orbi routers.