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Forum Discussion
snic
Jun 05, 2020Tutor
Surface Pro won't connect to strongest Orbi access point
I recently installed an Orbi RBK23 in my house (4000 square feet). I have three access points connected with wired backhaul. It works very well for most devices. The exception is my Surface Pro 4. At...
- Aug 20, 2020
It turns out that using Wifi Analyzer to switch networks doesn't work consistently. It works sometimes, but more often than not the network stays exactly the same.
What actually DOES work very well is to use a USB wifi adapter instead of the Surface's native adapter. I've been using this one for a couple of months now and it works nearly flawlessly - I get a good connection anywhere in the house without having to do anything, which is the way it should be.
I suspect that Microsoft has improved the wifi adapters in recent Surface models, but both Surface Pro 3 and Surface Pro 4 are stuck with this problem when using Orbi routers.
snic
Jun 08, 2020Tutor
Or, you know, I could ask other Orbi users - some number of whom probably also have Surface devices - how they've solved this problem. Which is what I thought I was doing by posting my question in this forum.
So, I did some research, and here are the results, to help others who might have the same question:
It turns out that the Marvell wifi adapter in Surface devices doesn't have a roaming aggressiveness setting, which means there's no way to make the wifi less "sticky" short of buying a USB wifi adapter that supports that feature. However, I did find a workaround that seems to work pretty well. I installed an app called Wifi Analyzer. It allows you to see the strength of all available networks, even the ones with the same SSID. The upgraded version (which costs $2.99) allows you to select a specific network and connect to it. So far, it has been worth every penny.
FURRYe38
Jun 08, 2020Guru
Or searching the Surface forums that probably have more Surface users may result in more information.
Glad you seem to have solved your problem. Mark your thread and solved so others will know about it.
Enjoy. :smileywink:
- snicAug 20, 2020Tutor
It turns out that using Wifi Analyzer to switch networks doesn't work consistently. It works sometimes, but more often than not the network stays exactly the same.
What actually DOES work very well is to use a USB wifi adapter instead of the Surface's native adapter. I've been using this one for a couple of months now and it works nearly flawlessly - I get a good connection anywhere in the house without having to do anything, which is the way it should be.
I suspect that Microsoft has improved the wifi adapters in recent Surface models, but both Surface Pro 3 and Surface Pro 4 are stuck with this problem when using Orbi routers.
- FURRYe38Aug 20, 2020Guru
Thanks for the update and letting us know. Yes, wifi adapter drivers are important along with improvements from the Mfr. Seen similar problem with old xbox 360 slim wifi and routers of the time frame. MS never did anything with the drivers on the xbox to improve it. Of course follow on models had better wifi adapters and drivers. So yes, one can always add a external adatper for better wifi use and operation.
Glad it's working now for you.
Enjoy. :smileywink: