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Forum Discussion
Temporarily Disable 5G on Orbi RBR 50
I have some new Arlo cameras that require I have my iPhone 13 Pro and the new cameras on the 2.4g frequency in order to set them up. How can I temporarily disable the 5g on my Orbi RBR50 and its satellite in order to set up these cameras. I did a search on here before posting this question and found several posts concerning this. I am not sure which is the correct/easiest way to do this. Can someone please tell me how to do this? Thank you in advance.
16 Replies
rdgallo wrote:I have some new Arlo cameras that require I have my iPhone 13 Pro and the new cameras on the 2.4g frequency in order to set them up. How can I temporarily disable the 5g on my Orbi RBR50 and its satellite in order to set up these cameras.
I have several versions of the Arlo cameras and none have required me to disable 5Ghz on my Orbi systems. I don't recall if I used the phone app to add my last Arlo camera and I may have used a desktop web browser pointed to https://my.arlo.com/#/home to add it.
Have you tried using the Arlo app to add the camera anyway and does it not work?
Oh - All of my Arlo cameras were using a hub so maybe that is why I never had a problem. If you're trying to connect an Arlo camera directly to your wifi router's 2.4Ghz then apparently you do have to connect your phone to 2.4Ghz: https://kb.arlo.com/000062370/How-do-I-connect-my-mobile-device-to-a-2-4-GHz-WiFi-network-to-set-up-my-Arlo-camera
Mikey94025 wrote:
If you're trying to connect an Arlo camera directly to your wifi router's 2.4Ghz then apparently you do have to connect your phone to 2.4Ghz: https://kb.arlo.com/000062370/How-do-I-connect-my-mobile-device-to-a-2-4-GHz-WiFi-network-to-set-up-my-Arlo-camera
That's not my experience.
