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Unable to access network shares since installing Orbi
I replaced my ASUS RT-AC87U with an Orbi RBR50 a few weeks ago. Since then, I have been unable to access any network shares on my Synology NAS. Whenever I try to connect (either SMB or AFP from Mac, ...
- If you can't connect to the share using the IP address then clearly the problem is not dns.
Sounds like a firewall is blocking traffic to the smb share, do you have the firewall enabled on the nas?
Hi, regarding local DNS servers: via Advanced > Setup > Internet Setup I have my Synology NAS as first priority for DNS server. Works very well for me. Have you tried this?
Hi BBB73, yes I have tried that, but no luck, the DNS names don't resolve. Running scutil --dns on the Mac indicates that it has configured itself (10.0.0.1) as the DNS resolver.
richtea wrote:
Hi BBB73, yes I have tried that, but no luck, the DNS names don't resolve. Running scutil --dns on the Mac indicates that it has configured itself (10.0.0.1) as the DNS resolver.
I've got a Synology DS218+ and an RBK50. Both my Synology and my Windows 10 PC are connected to the RBR50 by Ethernet cable. I have no problem accessing the Synology from my PC using UNC notation - either by IP address or server name.
One thing comes to mind - I have set a static IP address on the Synology, and then done a DHCP address reservation on the router for that IP address. Have you done that?
Hi quagmire1 nice to know it’s working for someone!
The NAS is set up for DHCP rather than a static IP, but I have configured an address reservation on the Orbi so it always gets 10.0.0.2 - and since I can connect via a browser that must be working. Plus I ran a packet trace today from the debug page, and although most of it was gibberish to me, I could tell that the NAS has the correct IP.
richtea wrote:
Hi BBB73, yes I have tried that, but no luck, the DNS names don't resolve. Running scutil --dns on the Mac indicates that it has configured itself (10.0.0.1) as the DNS resolver.
Hi richtea,
on my Apple devices I also see the Orbi IP as DNS server but in my situation I can validate that the synology DNS is used for name resolution.
BBB73 how do you validate that the Synology DNS is used? Is there a diagnostic command I could try, or do you just know it’s working it because of successful name resolution?
richtea wrote:
BBB73 how do you validate that the Synology DNS is used? Is there a diagnostic command I could try, or do you just know it’s working it because of successful name resolution?
Hi richtea , I have a registered domain that links to my external IP address but is in my Synology DNS linked to an internal IP. If I ping the domain name while on my network and it returns the internal IP, I know it is going via the Synology DNS.
