NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

richtea's avatar
richtea
Tutor
Mar 03, 2019
Solved

Unable to access network shares since installing Orbi

I replaced my ASUS RT-AC87U with an Orbi RBR50 a few weeks ago. Since then, I have been unable to access any network shares on my Synology NAS. Whenever I try to connect (either SMB or AFP from Mac, ...
Troubleshooting
  • Sircozak's avatar
    Sircozak
    Mar 04, 2019
    If you can't connect to the share using the IP address then clearly the problem is not dns.

    Sounds like a firewall is blocking traffic to the smb share, do you have the firewall enabled on the nas?
Sircozak's avatar
Sircozak
Aspirant
Mar 04, 2019
If you can't connect to the share using the IP address then clearly the problem is not dns.

Sounds like a firewall is blocking traffic to the smb share, do you have the firewall enabled on the nas?
ekhalil's avatar
ekhalil
Master
Mar 05, 2019

Do you happen to have Access Control enabled?