Unable to activate orbi as serial number is " already registered"

Pluginn · ‎2019-11-26

I have just purchased the modem on November 20th 2019 from Amazon not a third party.
I am unable to register the modem as it say it is already registered.
This causes a issue with activating Netgear armor. I currently bought a one year membership to Netgear for my nighthawk before it died on me. I have yet to activate the 1 year subscription

I had to buy this new modem to replace my nighthawk that had failed. I am extremely disappointed with Netgear now, I have been a customer for the past 10 years.

Someone suggested a solution, before I return the router and giveup on Netgear router's

FURRYe38 · ‎2019-11-27

Please contact NG support for help with this.

@Blanca_O

My Setup | ISP SparkLight | Internet Cable 1000↓/50↑ CAX80 Modem Mode | Wifi Router MK83+ (Router Mode) | and RBK853 (Router Mode) | Switches NG GS105/8, GS308v3, GS110MX and XS505M | Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: MK63, MR6150, R7000, R7800, R7960P, R8000, R8500, R9000, RAXE500, RAX50, XR450, XR700, XR1000, EX7500/EX7700

Unable to activate orbi as serial number is " already registered"

Unable to activate orbi as serial number is " already registered"

Re: Unable to activate orbi as serial number is " already registered"