NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
mrhoni
Jan 25, 2020Aspirant
Unable to create 2.4 SSID because Mac no longer has telnet
My Orbi has been up and running for a few years with just one SSID. I have a situation where I need to create a 2.4ghz SSID, however newer Mac OS no longer includes Telnet to allow me to continue th...
CrimpOn
Jan 25, 2020Guru
mrhoni wrote:I'm working with Nest support for my cameras. The cameras can do 5ghz and 2.4ghz. The notifications of, example, a person coming to the front door are slow in arriving. The suspicion from some wifi scanner screenshots is that the 5ghz channels are crowded, while the 2.4gz is not as crowded. By creating a 2.4ghz ssid we should be able to force the cameras to that ssid and then test the response. If the notification response was more like it should be then we'd possibly want to have the cameras stay on 2.4ghz.
Are you able to "live view" the Nest cameras? It would seem to me that if the 5G channel is so impacted that an alert message cannot get through, then live video should be horribly impacted, since even one second of live view is many (many) times more data than an alert.
You could try one work-around first: temporarily disable the SSID broadcast on the 5G channel, then reconfigure the Nest (erase the Orbi WiFi name, search for WiFi, discover "look, there's my Orbi", and connect.) Many devices will connect to the 2.4G WiFi channel and remain there. Then, reenable the 5G broadcast.
I think we have lots of people with Nest cameras on Orbi. Might search the forum for comments. (Search box in upper left of page.)
It's a pretty simple test and doesn't require loading up software, hacking at the Orbi, etc.
Anyway, good luck!
mrhoni
Jan 25, 2020Aspirant
I tried that but did not work. I disabled the broadcast but to change the Nest WiFi you use your phone. I forgot the orbi network on the phone then using Nest app I go to select the WiFi network. Orbi was the choice. Camera was still on 5ghz. Probably because Nest can use both 5 and 2.4ghz, just like the iPhone can.
- CrimpOnJan 26, 2020Guru
mrhoni wrote:
I tried that but did not work. I disabled the broadcast but to change the Nest WiFi you use your phone. I forgot the orbi network on the phone then using Nest app I go to select the WiFi network. Orbi was the choice. Camera was still on 5ghz. Probably because Nest can use both 5 and 2.4ghz, just like the iPhone can.If the Nest needs to connect at 2.4G, it is the Nest that has to "forget" the Orbi SSID - while the Orbi is not broadcasting SSID on 5G. Did you have to input the Orbi password again on the Nest?
I have some security cameras with PIR sensors (not Nest), and a common complaint is that they are slow to recognize "motion" when it is coming straight at the camera. Much faster when the motion is going "across" the field of view.
- mrhoniJan 26, 2020Aspirant
The Nest app on the iPhone displays a list of networks to switch to and there is no forget. The iPhone displays the Orbi network and that's what I have to choose. Between the iPhone and the Nest app and camera they must be taking the 5ghz because of the ability to still "see" the 5ghz band. This is why Nest support suggested to have the Orbi display 2 SSIDs.
- CrimpOnJan 26, 2020Guru
If there is no "forget", them choose one of the other networks, enter some password, and get rejected. Then, select the Orbi WiFi and enter the password.
Here's another thought: Although I am not a fan of the Orbi "app", it has one feature that I find more useful than the Orbi web interface. On the Device Management display, selecting a specific device brings up details about the device, including the "Link Rate". For example, the TP-Link smart plug that controls the heating pad under my cat's bed in the garage is now connected at 2.4G at Link Rate 72Mbps. The tablet I am using for the Orbi app is at %G at 433Mbps.
What rate is this Nest cam connected at?
Although I remain unsold that the 5G network is SO congested that an alert message is delayed, It won't hurt to try the "telnet thing" Either it will work and things will improve, or it won't and it can be "undone". Even if telnet messes up the Orbi, all it takes is a "factory reset" to undo everything. Of course, "everything" also means it has to be set up from scratch again.