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Forum Discussion
mrhoni
Jan 25, 2020Aspirant
Unable to create 2.4 SSID because Mac no longer has telnet
My Orbi has been up and running for a few years with just one SSID. I have a situation where I need to create a 2.4ghz SSID, however newer Mac OS no longer includes Telnet to allow me to continue th...
CrimpOn
Jan 26, 2020Guru
mrhoni wrote:
I tried that but did not work. I disabled the broadcast but to change the Nest WiFi you use your phone. I forgot the orbi network on the phone then using Nest app I go to select the WiFi network. Orbi was the choice. Camera was still on 5ghz. Probably because Nest can use both 5 and 2.4ghz, just like the iPhone can.
If the Nest needs to connect at 2.4G, it is the Nest that has to "forget" the Orbi SSID - while the Orbi is not broadcasting SSID on 5G. Did you have to input the Orbi password again on the Nest?
I have some security cameras with PIR sensors (not Nest), and a common complaint is that they are slow to recognize "motion" when it is coming straight at the camera. Much faster when the motion is going "across" the field of view.
mrhoni
Jan 26, 2020Aspirant
The Nest app on the iPhone displays a list of networks to switch to and there is no forget. The iPhone displays the Orbi network and that's what I have to choose. Between the iPhone and the Nest app and camera they must be taking the 5ghz because of the ability to still "see" the 5ghz band. This is why Nest support suggested to have the Orbi display 2 SSIDs.
- CrimpOnJan 26, 2020Guru
If there is no "forget", them choose one of the other networks, enter some password, and get rejected. Then, select the Orbi WiFi and enter the password.
Here's another thought: Although I am not a fan of the Orbi "app", it has one feature that I find more useful than the Orbi web interface. On the Device Management display, selecting a specific device brings up details about the device, including the "Link Rate". For example, the TP-Link smart plug that controls the heating pad under my cat's bed in the garage is now connected at 2.4G at Link Rate 72Mbps. The tablet I am using for the Orbi app is at %G at 433Mbps.
What rate is this Nest cam connected at?
Although I remain unsold that the 5G network is SO congested that an alert message is delayed, It won't hurt to try the "telnet thing" Either it will work and things will improve, or it won't and it can be "undone". Even if telnet messes up the Orbi, all it takes is a "factory reset" to undo everything. Of course, "everything" also means it has to be set up from scratch again.
- CrimpOnJan 26, 2020Guru
By the way, I did a Google search for "Nest camera alert delayed" or "Nest notification delayed" and got more hits than I expected. Apparently there is a "cool down" period when the Nest thinks it has sent too many notifications.
I understand your frustration. I tried some battery security cameras and switched them out after I realized that by the time they "woke up" and began recording, the delivery guy had already left the package and walked away. I believe the Nest has a conventional power supply, so it doesn't have THAT problem, but every brand of security camera has LOTS of "issues."
- mrhoniJan 26, 2020Aspirant
One camera is 780 Mbps and the other is 650 Mbps
- CrimpOnJan 26, 2020Guru
I worked in networking for some time, and was amazed at how often people who were "supposed to know stuff" would attempt to pin the blame for some problem on something, and be totally incorrect.
With connection rates like this. With "live stream" working fine. I find it hard to swallow that forcing the cameras to the 2.4G WiFi channel, where the connection rate MUST BE LOWER is the solution.
We had a rule: "When the user says there's a problem, there IS a problem." Something is causing notifications to be delayed. My search would be toward something to do with the Nest. When my cable TV "tuning adapter" goes wierd, I just call Spectrum over and over until I get a tech support person who says, "Oh, I see what the problem is."
Perhaps gather some more data. Is it every notification that is delayed? Is there a "cooling off" period where the Nest thinks it has sent too many alerts and goes quiet for five minutes? Is it only certain alerts that are delayed? At a certain time of day?