Updating the firmware for my RBR50 and RBS50

[yuonmine]

My current firmware that I'm on is V1.4.0.18. Any recommendations on how to update to the latest firmware version? Thank you all in advance

[CrimpOn]

This is a three step process:

• Update router and satellites using the "Manual Update" tab to firmware V2.2.1.212
  https://kb.netgear.com/000060612/RBR50-RBS50-Firmware-Version-2-2-1-212 
• Update router and satellites using the Manual Update tab to firmware VV2.3.0.32
• Then update router and satellites to any version after that.  Please be aware that Netgear appears to be auto-updating to V2.7.3.22 once firmware reaches a certain level.

I, personally, prefer to connect directly to satellite web pages (http://<ip of satellite>) and select the bottom menu item (Firmware Update).

Hope this is helpful.

[yuonmine]

Thank you so much. In what order do I need to do the update? I was told do the satellite first. Is that true? Also when updating the satellite can I just plug my cat5 cable directly into the router to update it or do I need to plug it directly into the satellite? Thank do much in advance.

V/r

Hasene

[CrimpOn]

Yes, the generally accepted practice is to do the satellites first.  Personally, I have no idea if that is required, better, or not.

Connecting directly to the router with an ethernet cable is also the recommended practice. A WiFi connection will work, but is not as convenient as a wired connection.

[David2022]

I'm trying to update the firmware on my RBR50 router and RBS50 satellites.  My router is currently on version V1.4.0.18, I have 2 satellites on version V1.4.0.18, one satellite that I just added is on version V2.7.3.22.

I had to disconnect the new satellite due to connection issues it was causing, but I can't seem to find a valid update for the older satellites and the router.

I'm running the Orbi app on my older MacBook, OS Monterey, version 12.3.1.  

Any suggestions on how to get my old stuff up to date?

Thanks in advance.

[CrimpOn]

The original (2016) Orbi firmware was based on a maximum firmware file size that the engineers thought, "Heck. It will NEVER get bigger than this!"  And then Netgear decided to add Bitdefender Armor and Parental Controls to the firmware.  The firmware file went over the maximum size.  So, Netgear released a version of firmware that had only one fix: it increased the maximum file size parameter.

Users must load firmware 2.2.1.212 first, then install the latest firmware.

https://kb.netgear.com/000060612/RBR50-RBS50-Firmware-Version-2-2-1-212 

[David2022]

I keep getting message "this firmware file is incorrect.  Please get the proper file."  

I hate my Orbi!

[CrimpOn]

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@David2022 wrote:

I keep getting message "this firmware file is incorrect.  Please get the proper file."  

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Hmmm. Strange.  It has always worked when I download a zip file from Netgear support, open it and extract the *.img file for router (or satellite).

[David2022]

I think this is part of the problem...the file from Netgear support is not extractable, ie; not a .zip file.

It does have the .img extension, but won't load.

[CrimpOn]

 I just opened that web page again, and both download files are clearly *.zip.

[KevinLiT]

Hi David2022,

I understand you are having issues downloading the updated firmware for your RBK50. 

Please navigate to the link below for the download file for your RBR50: 

https://www.netgear.com/support/product/RBK50#RBR50%20(Orbi%20Router)%20Firmware%20Version%202.7.4.2...

For more information on manually updating your RBK50 please navigate to the link below:

https://kb.netgear.com/000037217/How-do-I-check-and-manually-upgrade-the-firmware-on-my-Orbi-satelli...

Please let me know if this helps!

Best,
Kevin
Community Team