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Upload speed capped

Taz_AU
Tutor

Upload speed capped

Hi. My internet connection is 100 down and 40 up. The upload speed is capping out at 20. The isp says there is nothing wrong with the connection and it’s the Orbi. Does anyone know how to fix this?

FYI I have already done a factory reset.
Model: RBR20|Orbi AC2200 Tri-band WiFi Router
Message 1 of 5

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Taz_AU
Tutor

Re: Upload speed capped

Hi,

 

So after running every type of speed test in every possible combination, router reset, direct to nbn, direct to NBN with another cable, direct to NBN with a 3rd cable and another machine (they were really trying for this to be an equipment error my side) the ISP has finally admitted that the issue is on their side.  So nothing more I can do but wait for them to fix it. 

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Message 5 of 5

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Re: Upload speed capped

Moved to the right section for Orbi deviuces.

Just another user with a set of boilerplate macros.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 2 of 5
plemans
Guru

Re: Upload speed capped

at modem/gateway is the orbi connected to?

Have you tested the speeds directly connected to the modem?

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
also in AP setup: RAXE500->EAX80
1.4gig download/50mbps upload from Xfinity
We’re members of the public helping out on our own time.
Message 3 of 5

Re: Upload speed capped


@Taz_AU wrote:
The upload speed is capping out at 20.


Measured how? Connected how? (Wifi? Wired?)

 

What  modem/gateway sits between the router and the Internet?

Just another user with a set of boilerplate macros.

My network DM200 -> R7800 -> GS316 -> PL1000 -> Orbi RBR40 -> Orbi RBS50Y -> RBS40V
Message 4 of 5
Taz_AU
Tutor

Re: Upload speed capped

Hi,

 

So after running every type of speed test in every possible combination, router reset, direct to nbn, direct to NBN with another cable, direct to NBN with a 3rd cable and another machine (they were really trying for this to be an equipment error my side) the ISP has finally admitted that the issue is on their side.  So nothing more I can do but wait for them to fix it. 

Message 5 of 5
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