Verizon FIOS G3100 Ethernet Only with Orbi RBR50

[Shannon88]

Had an Orbi with Xfinity router (used as a bridge) with both coax and Ethernet ports. Worked great. Today got Verizon FIOS with G3100 router. Technician set up with only an Ethernet cable from the wall, no coax, and it works great, but not enough range. I am embarrassed, but cannot get Orbi RBR50 set up because the WAN port is already in use on the G3100. How do I set this up, please? I would like to use Orbi only, but plugging the Ethernet from the wall into the Orbi was not successful (Orbi app returns "cannot connect to Orbi34" and "Orbi" never shows in my list of available networks on my devices.) Please assume I know nothing and be kind to me. 

[Shannon88 · Accepted solution]

Thank you! After a night's sleep, I decided to use a paperclip to reset the Orbi and now all is working well. Thank you!

[Mstrbig]

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@Shannon88 wrote:

Had an Orbi with Xfinity router (used as a bridge) with both coax and Ethernet ports. Worked great. Today got Verizon FIOS with G3100 router. Technician set up with only an Ethernet cable from the wall, no coax, and it works great, but not enough range. I am embarrassed, but cannot get Orbi RBR50 set up because the WAN port is already in use on the G3100. How do I set this up, please? I would like to use Orbi only, but plugging the Ethernet from the wall into the Orbi was not successful (Orbi app returns "cannot connect to Orbi34" and "Orbi" never shows in my list of available networks on my devices.) Please assume I know nothing and be kind to me. 

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First off you do not connect the Orbi to the WAN port of the Verizon router. You would connect to one of the LAN ports on the G3100 router. Then you should be able to set it up.

You mention plugging the ethernet from the wall, what is the wall ethernet connected to. It has to connect to the G3100 LAN port. If not you have to either switch the connection or run another cable.

[Shannon88 · Accepted solution]

Thank you! After a night's sleep, I decided to use a paperclip to reset the Orbi and now all is working well. Thank you!

[Mstrbig]

If all else fails, grab the paperclip. Glad you got it working!