NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
UnhappyOrbiUser
Nov 11, 2018Star
WARNING: Firmware 2.2.1.210 is junk
If you're dealing with poor WiFi performance, frequent disconnects and so on, you aren't alone, there are various other threads on this topic. Here's what you need to know:
Check if your Orbi...
Pylesw
Nov 18, 2018Tutor
My experience is that the wifi side of the router drops... You cannot connect to it from internal LAN and devices connected see the Internet as disconnected. However, if you set up a VPN on the router, you can connect to it from your mobile connection, so it's still connected, just but working on WiFi. A reboot temporarily fixes it, but I believe the problem might be related to Disney Circle. I had it enabled. I disabled it and reinstall the firmware. (Had to downgrade/upgrade). So far looks good. Will post updates on whether it stays stable.
- cahiattNov 18, 2018TutorMine is generally working but I don't think it is quite right yet either.
Two problems I generally have are clients won't necessarily switch to the satellite or back to main unit. Or the Orbi isn't kicking them over. I'm using the RBR50 with an RBS50 on wired backhaul. As an example, I have a WiFi camera in the carport about 20 feet from the satellite. The main unit is probably another 25-30 feet further away and one level down in the basement. For whatever stupid reason there is the camera is connected to the main unit. Not to the satellite. My son's Xbox is in the basement near thr main unit and it is connected to the satellite also which is further away. I also see a majority of wifi devices on the main versus the satellite. If signals are even similar I would think the Orbi would kick some over to the satellite just to not clog up all the channels on one of the units.
The other issue I've had is sometimes traffic on the satellite pauses for a moment when something does connect. I wondered if the unit was dropping back to wireless backhaul but if I check it always shows good wired backhaul connection.- FURRYe38Nov 18, 2018Guru
Is Daisy Chaing enabled or disabled on your router? Put a check mark in Daisy chain to see if you notice any difference? Some have said the behavior is backwards on this version of FW.
How far appart is the Satellite from the Orib base? 30 feet is recommended starting distance.
Should not be seeing any pause in connnections when something connects to satellite.
cahiatt wrote:
Mine is generally working but I don't think it is quite right yet either.
Two problems I generally have are clients won't necessarily switch to the satellite or back to main unit. Or the Orbi isn't kicking them over. I'm using the RBR50 with an RBS50 on wired backhaul. As an example, I have a WiFi camera in the carport about 20 feet from the satellite. The main unit is probably another 25-30 feet further away and one level down in the basement. For whatever stupid reason there is the camera is connected to the main unit. Not to the satellite. My son's Xbox is in the basement near thr main unit and it is connected to the satellite also which is further away. I also see a majority of wifi devices on the main versus the satellite. If signals are even similar I would think the Orbi would kick some over to the satellite just to not clog up all the channels on one of the units.
The other issue I've had is sometimes traffic on the satellite pauses for a moment when something does connect. I wondered if the unit was dropping back to wireless backhaul but if I check it always shows good wired backhaul connection.- DickDukeNov 19, 2018Apprentice
I'm using Firmware 2.2.1.210 on my RBK23 (RBR20 + 2 RBS20) and have Firmware V2.2.1.204 on an RBW30. Everything is rock solid.
However, I also have a RBR40 that has Firmware 2.2.1.210 like the OP here. That unit absolutely refuses to connect to more than 2 of the 3 staellites. It appears that there may indeed be some problems with this latest firmware version on some Orbi models.I'd rather use the RBR40 because of the additional netwrok ports, but I've given up on it for now, and i'm using a 5 port switch to connect to my printer and NAS and Ethernet over powerline connection.
MY SETUP
Rogers Cable (Hitron) 200/16 > RBR20 > 2 x RBS20 + 1 x RBW30 + 5 port switch and EoP hardwired devices
- PyleswNov 22, 2018TutorIt appears the problem is related to Disney Circle being enabled. Logging into the router from the Wifi side continually prompts for a password on every screen. I believe that's a symptom of the problem. Turning off Disney Circle seems to fix it without needing a reboot of the router.
- pdawg17Nov 22, 2018GuideCircle was the problem for me too. Had tons of DNS timeouts. As soon as I disabled it everything has been great...
- PyleswDec 18, 2018TutorUpdate: The problems with Disney Circle disappeared after I discovered and cleaned my son's laptop of several viruses I found. I have to assume his laptop was creating a DoS attack from within. After cleaning, no issues with Disney Circle. Could be coincidence, but nothing else I've tried had made a difference. Thought you should know.
- FURRYe38Dec 18, 2018Guru
Glad you found the problem. Good to see that its not always Orbi or Circle problems. :smileywink:
Pylesw wrote:
Update: The problems with Disney Circle disappeared after I discovered and cleaned my son's laptop of several viruses I found. I have to assume his laptop was creating a DoS attack from within. After cleaning, no issues with Disney Circle. Could be coincidence, but nothing else I've tried had made a difference. Thought you should know.