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Forum Discussion
t_k
Feb 08, 2018Luminary
What you can expect with your Orbi system
I'm writing this mainly because a post like this would have saved me a lot of time and effort. If you're thinking about buying an Orbi system, or recently purchased one, here's a few things you can e...
rphsia
Feb 15, 2018Star
Just wanted to bump this post so it doesn't get lost. I think the OP really describes the problems I've had perfectly, and includes detail I don't really understand but make sense.
The interesting thing to note is that because of the nature of the issue, I suspect many users won't notice it, or will pass it off with a reboot or two. I used to turn my computer off every night and I think that also helped to mask the problem; once I started putting the computer into sleep/hibernation, every time on wake the internet connection would be frozen and I'd have to play the reset/reboot game.
Sadly, many of us have been so conditioned to this kind of problem that we consider it the norm, and don't hold the vendor responsible. Whether Netgear responds or not, I'm glad people are bringing light to the issue and not just letting them off the hook. I plan to write up a suitable review on Amazon as soon as I get the time, and will reference the information from the OP.
- sleepr88Feb 22, 2018Apprentice
Headaches... that's what you can expect
- tsigFeb 22, 2018LuminaryLuckily not everyone has your experience. Mine has been a set it and forget it experience.
- rphsiaFeb 22, 2018Star
tsig, would you care to offer any specifics on your setup to help others out? Which model are you using (and when did you purchase), how many satellites do you use, and how long has your system been up? What is your general usage pattern like?
If you read through the details, you should understand that many people like myself thought we had a great "set it and forget it" experience with the fastest speeds we'd ever seen. It was only after many months that issues started appearing. It also depends on how you use your system; there are use cases where the issue will never show itself, or will be seemingly infrequent, and a simple reboot will make it seem like there aren't any issues.