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Forum Discussion
What you can expect with your Orbi system
I'm writing this mainly because a post like this would have saved me a lot of time and effort. If you're thinking about buying an Orbi system, or recently purchased one, here's a few things you can e...
Roamabout - the good news is even if you start to have the same problems, it's nowhere near catastrophic. The worst for me would be losing connection in the middle of an action game and not being able to get back in time before the match was lost. In general it manifests as a freeze or lockup, so it stops you in the middle of whatever you were doing involving the internet (downloads, games, streaming, etc). Sometimes it comes back on its own, other times you can disconnect and reconnect wifi, and at very worst you have to power cycle your satellite.
I'd call it a major annoyance, but one that if you know about it in advance you might be able to mitigate. If I was going to keep using Orbi, this is what I'd do: the most important stuff I'd connect via ethernet, to the modem if possible. Next most important stuff, I'd connect via ethernet to the Orbi main router. Position the main router so that you're using it for the max amount of wireless items (cameras, doorbell, etc). Finally connect any Orbi satellites to a power source that can easily be switched on and off for quick reboot.
Obviously you shouldn't have to go to these compromises as it kind of defeats the whole purpose of a system like Orbi, but if you really don't want to spend more money you can kind of make the most of it with what you've got.
rphsia Your comments are pretty much spot on, but I do want to point out that the impact of the drops depends on your usage.
If you mainly use your Orbi's for personal or entertainment purposes, sure, it's not the end of the world if it drops every now and again. In our case, there are 3-4 people that frequently work from home and require a stable VPN connection to do so (all different companies, different VPN types). We don't need too much bandwidth, but stability is key.
Due to the frequency of the drops, when people would work from home I got stopped to "look at the Orbis" 2-10 times per day. That's a lot.
I'm sure my usage is atypical, but the point is that the impact of the drops is all depending on what you do. If the issue was performance degregation, it probably wouldn't be noticed by us - though they may be signficant to others. However, since the issue is connectivity loss, it's a big deal to how we use our network.