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What you can expect with your Orbi system
I'm writing this mainly because a post like this would have saved me a lot of time and effort. If you're thinking about buying an Orbi system, or recently purchased one, here's a few things you can e...
The Orbi is/was great when it worked. OP here sums up my experience to a dot.
The partial and/or complete connection losses were driving me insane. It would happen to the same 3-4 devices (2 macbooks, 1 macbook air, 1 macbook pro) multiple times per day. Sometimes it would show full signal for WiFi but have no access to the web, sometimes it would drop WiFi completely, and there would be no rhyme or reason. Resetting the satellites fixed this but I shouldn't have to be resetting access points 4-5 times a day.
Connecting those same devices via ethernet to satellites would work. I spent weeks troubleshooting this for a home office setting. I decided to just replace the Orbis completely 2 weekends ago and have had 0 issues since.
I even got my place hardwired and installed a switch between the main Orbi router and satellites to utilize the ethernet backhaul, and even that feature is still really buggy (sometimes shows satellites as disconnected or connected via WiFi instead of ethernet). The disconnect from satellite issues still persist even in ethernet backhaul mode.