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Forum Discussion
surlymac
Jun 26, 2019Aspirant
Wifi drops every 1-3 minutes after power outage
After a 2 hour power outage 4 days ago, all my wifi devices now only stay connected to my RBK50 system for 1-3 minutes. Some reconnect automatically, and some don't. The SSID is not visible for 30-60...
surlymac
Jun 26, 2019Aspirant
FURRYe38 wrote:I would try this, download the v60 FW file for the RBR. Disconnect the RBR from the modem. Use a wired PC and manually re-update the RBR using the v60 FW file. After it loads and comes back to ready, do 1 factory reset. When your setting up the router from scratch, leave the SSID and PW as default, take note of the default PW for your use. Skip the wizard and just get to the main web page. Check a wifi device to see if it will connect to the default SSID name and PW. Check with a device to see if the SSID remains or falls off again.
If it falls off again at this point, you may need to ask NG about an RMA.
Let us know what happens here...
I dug out an old laptop which has an ethernet port. I did the above, and the issue remains. The laptop seems to stay connected via ethernet port.
I noticed under Advanced -> Administration -> Router Status there is a Show Statistics option on the Internet Port pane. Attached is a screen shot of what that shows. Under uptime, both WLAN b/g/n and WLAN a/n/ac have not gone over 2 minutes before resetting to 0:00 since I've been watching it for 30 minutes. WAN and LAN 1 (that's the laptop via ethernet) have stayed up since I last rebooted the RBR.