×

Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
Reply

XR450 Ethernet suddenly stopped working

Devined2
Aspirant

XR450 Ethernet suddenly stopped working

My XR450's Ethernet ports seems to have suddenly stopped working. I've been using it since Sept 2018 without issues. When it first happened, I think the 2.4 wifi also stopped (the 5.0 still worked). After a factory reset, everything worked for about a hour and then stopped again. After another factory reset, the 2.4 started working again but anything connected with Ethernet cables did not. The 5.0 has continued to work the entire time.

Firmware v2.3.2.66
Message 1 of 4
FURRYe38
Guru

Re: XR450 Ethernet suddenly stopped working

Please post about this over in the NG gaming router forum:

https://community.netgear.com/t5/Nighthawk-Pro-Gaming-Routers/bd-p/en-home-nighthawk-pro-gaming-rout...

 

THank you, 

Message 2 of 4
plemans
Guru

Re: XR450 Ethernet suddenly stopped working

I'd recommend reinstalling the firmware, then factory reset, and then clean install. Reason I say that is if its a corrupt firmware issue, a factory reset only removes settings. Over-writing the firmware is needed if its a corrupt firmware issue. 

so try reinstalling the firmware first. 

Message 3 of 4
Devined2
Aspirant

Re: XR450 Ethernet suddenly stopped working

Tried this and it did not work. Thanks though!
Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 471 views
  • 1 kudo
  • 3 in conversation
Announcements

Orbi WiFi 7