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Forum Discussion
esiebert7625
Oct 04, 2018Star
Your experience with Firmware 2.2.1.210 released as of 10/3/18
The other long thread on the new firmware is useless and has become a tech support thread. Please only post your experience after upgrading to the new firmware, good or bad. I'd like to see everyone'...
usahale
Dec 28, 2018Star
I see reboots on occasion (weekly at the least). Never any indication of why, which is disappointing after all of this time. (over 18 months)
Some 2.4Ghz-only devices still don't work. Never have seen a NG recommendation on what to do there either. I run an older Asus along with Orbi in order for Ring Battery Camera and my solar inverter (Fronius) to work and they work flawlessly with the Asus.
I'm kind of hoping for another firmware update that breaks fundamentals again so the Finance Committee will approve another expenditure from a different vendor.
This nightmare has:
1. Prevented me from purchasing Arlo cameras.
2. Prevented me from purchasing a NG NAS solution.
3. Prevented me from recommending Orbi. (period)
4. I even bought an off-brand NW switch just to be spiteful. :)
The amount of money, and my time, spent on this product just makes me shake my head.
FURRYe38
Dec 29, 2018Guru
Was the FW updated via auto update or did you manually load the FW update and set up from scratch?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
Disney Circle: https://community.netgear.com/t5/Orbi/WARNING-Firmware-2-2-1-210-is-junk/m-p/1667485/highlight/true#M45926
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually. https://community.netgear.com/t5/Orbi/RBK50-Backhaul-Status-Poor-After-Firmware-Update-2-1-4-16/m-p/1680907/highlight/true#M48123
https://community.netgear.com/t5/Orbi/quot-Reverse-quot-Daisy-Chain-issue-any-update/m-p/1653439
https://community.netgear.com/t5/Orbi/Orbi-RBR50-Slow-Wired-WAN-after-2-2-1-210-Upgrade/m-p/1667058/highlight/true#M45881
Try a Manual FW load:
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highlight/true#M42416
You might try this for some of your IoT devices:
https://community.netgear.com/t5/Orbi/Orbi-and-FEIT-2-4GHz-IoT-wi-fi-bulbs/m-p/1664260/highlight/false#M45442
https://community.netgear.com/t5/Orbi/Orbi-Home-Wifi-amp-LA-Crosse-Weather-Station-Alarm-Clock-2-4GHz/m-p/1680357/thread-id/48008
usahale wrote:
I see reboots on occasion (weekly at the least). Never any indication of why, which is disappointing after all of this time. (over 18 months)
Some 2.4Ghz-only devices still don't work. Never have seen a NG recommendation on what to do there either. I run an older Asus along with Orbi in order for Ring Battery Camera and my solar inverter (Fronius) to work and they work flawlessly with the Asus.
I'm kind of hoping for another firmware update that breaks fundamentals again so the Finance Committee will approve another expenditure from a different vendor.
This nightmare has:
1. Prevented me from purchasing Arlo cameras.
2. Prevented me from purchasing a NG NAS solution.
3. Prevented me from recommending Orbi. (period)
4. I even bought an off-brand NW switch just to be spiteful. :)
The amount of money, and my time, spent on this product just makes me shake my head.
- usahaleDec 29, 2018Star
Auto-Update, obviously.
Doesn't matter, been through 3 ISP vendors, same result.
3400 sq ft, 15 ft apart (1 floor).
Channel 1 & 48, Asus in barn on 11, no 5Ghz. No wifi neighbors (at least a quarter mile from any neighbor).
WPA2-PSK.
Trust me, no way I'm trying out Circle with Orbi's firmware record. :)
I've been through all of the 'offs' and 'ons' suggested previously. No difference except beam-forming on makes the restarts happen a couple of times daily.
I've lived in a heavy residential area, an apartment, and now a very, very rural area since getting Orbi. I honestly don't believe the location has anything to do with it's issues. All 3 environments have been unstable, except for that firmware they rushed out for the HomeKit issue. (2.1.4.16?) Of course auto-update ensured that was only a temporary reprieve. I will say I've always been in AP mode. Just looking for solid wifi, nothing more.
I'm not interested in starting from scratch, again. I'm not interested in continuation of being a test dummy for NG's firmware team. I'm only interested in being able to turn off auto-updates and choosing when I want my service interrupted or sticking to a firmware that works for my setup. And before you link to the Telnet options to turn it off, it doesn't work. Been there, done that.
Like I said, I'm hoping the finance committee gets tired of the issues and an alternative can be pursued.
- ekhalilDec 29, 2018Master
usahale wrote:
Auto-Update, obviously.
Doesn't matter, been through 3 ISP vendors, same result.
3400 sq ft, 15 ft apart (1 floor).
Channel 1 & 48, Asus in barn on 11, no 5Ghz. No wifi neighbors (at least a quarter mile from any neighbor).
WPA2-PSK.
Trust me, no way I'm trying out Circle with Orbi's firmware record. :)
I've been through all of the 'offs' and 'ons' suggested previously. No difference except beam-forming on makes the restarts happen a couple of times daily.
I've lived in a heavy residential area, an apartment, and now a very, very rural area since getting Orbi. I honestly don't believe the location has anything to do with it's issues. All 3 environments have been unstable, except for that firmware they rushed out for the HomeKit issue. (2.1.4.16?) Of course auto-update ensured that was only a temporary reprieve. I will say I've always been in AP mode. Just looking for solid wifi, nothing more.
I'm not interested in starting from scratch, again. I'm not interested in continuation of being a test dummy for NG's firmware team. I'm only interested in being able to turn off auto-updates and choosing when I want my service interrupted or sticking to a firmware that works for my setup. And before you link to the Telnet options to turn it off, it doesn't work. Been there, done that.
Like I said, I'm hoping the finance committee gets tired of the issues and an alternative can be pursued.
usahale I'm sorry that you have all these issues, one question though, what type of wired devices do you have? Any wired speakers (e.g. Sonos)? I had too many and different issues that I then found out caused by my wired mesh speakers. My Orbi now works perfectly well after disconneting those speakers (I connected them wirelessly instead).
- FURRYe38Dec 29, 2018Guru
usahale wrote:
Auto-Update, obviously.
Doesn't matter, been through 3 ISP vendors, same result.
ISP Modem kind does matter. Reason for asking as modem configuration is important. THis can be a cause as well.
3400 sq ft, 15 ft apart (1 floor).This is too close. Distance between Orbi base and satellites starts at 30 feet minimum. Too close causes problems.
Channel 1 & 48, Asus in barn on 11, no 5Ghz. No wifi neighbors (at least a quarter mile from any neighbor).
WPA2-PSK.
Trust me, no way I'm trying out Circle with Orbi's firmware record. :)
I've been through all of the 'offs' and 'ons' suggested previously. No difference except beam-forming on makes the restarts happen a couple of times daily.
I've lived in a heavy residential area, an apartment, and now a very, very rural area since getting Orbi. I honestly don't believe the location has anything to do with it's issues. All 3 environments have been unstable, except for that firmware they rushed out for the HomeKit issue. (2.1.4.16?) Of course auto-update ensured that was only a temporary reprieve. I will say I've always been in AP mode. Just looking for solid wifi, nothing more.
Others are reporing good operation with resets and setting up from scratch:
https://community.netgear.com/t5/Orbi/Your-experience-with-Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1681722/highlight/true#M48325
https://community.netgear.com/t5/Orbi/Firmware-2-2-1-210-released-as-of-10-3-18/m-p/1647303/highlight/true#M42416
https://community.netgear.com/t5/Orbi/RBK40-Download-Speed-Slows-Down-After-5-Days/m-p/1643475/highlight/true#M41776
https://community.netgear.com/t5/Orbi/Orbi-MR-2-1-Update-3-23-18/m-p/1548414/highlight/true#M27868
https://community.netgear.com/t5/Orbi/speed-slows-down-Orbi/m-p/1551822/highlight/true#M28289
https://community.netgear.com/t5/Orbi/Is-2-1-3-4-in-auto-update/m-p/1553979/highlight/true#M28616
https://community.netgear.com/t5/Orbi/Orbi-Satellite-RBS50-Not-Connecting-via-Ethernet/m-p/1556692/highlight/false#M28949
https://community.netgear.com/t5/Orbi/Orbi-amp-the-new-Roomba-i7-connectivity/m-p/1655054/highlight/false#M44045I'm not interested in starting from scratch, again. I'm not interested in continuation of being a test dummy for NG's firmware team. I'm only interested in being able to turn off auto-updates and choosing when I want my service interrupted or sticking to a firmware that works for my setup. And before you link to the Telnet options to turn it off, it doesn't work. Been there, done that.
Like I said, I'm hoping the finance committee gets tired of the issues and an alternative can be pursued.