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chouchou7's avatar
chouchou7
Aspirant
Jul 17, 2019
Solved

auto sensing Ethernet port?

Hello,

 I setup the orbi with wired backhaul so I use one port to connect with  the orbi router. But after I connect my device(PC) to the other port, the whole orbi system is down. I cannot get online anymore. So I wander if the two ports are auto sensing?

  • They are...

     

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?
    What is the Mfr and model# of the ethernet switch if one is in the configuration.

     

    Ensure the cable between the RBR and PC is of good working quality. CAT6 is recommended. Swap cables for testing. 

    Try different ports. 

    Try a different PC. 

     

    Are you connecting to the RBR or RBS? 

     

    Disable Daisy Chain if you have the RBS connected ethernet to the RBR. 

     

5 Replies

  • They are...

     

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?
    What is the Mfr and model# of the ethernet switch if one is in the configuration.

     

    Ensure the cable between the RBR and PC is of good working quality. CAT6 is recommended. Swap cables for testing. 

    Try different ports. 

    Try a different PC. 

     

    Are you connecting to the RBR or RBS? 

     

    Disable Daisy Chain if you have the RBS connected ethernet to the RBR. 

     

    • chouchou7's avatar
      chouchou7
      Aspirant

      Thank you, please see my setup below

       

      What Firmware is currently loaded? Latest 2.3.5.26
      What is the Mfr and model# of the ISP modem the NG router is connected too? Netgear CM500
      Is the Orbi system operating in Router or AP mode? Router
      What is the Mfr and model# of the ethernet switch if one is in the configuration. Netgear GS308P

       

      Ensure the cable between the RBR and PC is of good working quality. CAT6 is recommended. Swap cables for testing. OK

      Try different ports. 

      Try a different PC. 

       

      Are you connecting to the RBR or RBS? RBS, RBR connected to the switch, and RBS connected to the switch

       

      Disable Daisy Chain if you have the RBS connected ethernet to the RBR. Will do

       

      • FURRYe38's avatar
        FURRYe38
        Guru

        Try connecting to the RBR with out the switch in the mix.