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Introducing the Orbi 970 Series Mesh System with WiFi 7(BE) technology. For more information visit the NETGEAR Press Room.

Orbi WiFi 7 RBE973
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iOS orbi app

scatter5
Aspirant

iOS orbi app

I have 2 issues with the iOS app.

1. The pause/resume switches under device list do not work. I cannot seem to get them to "switch". Its nice that there is finally a device list in the app.

2. The firmware update does not update anything, I have tried 5 times. it is trying to update to version 2.1.4.16

 

Installed Orbi Frimware verion: 2.1.4.16NA

ios app version: 2.2.0.57

phone model: iPhoneX

iOS version: 11.4

 

Model: Orbi Pro Tri-band WiFi System (SRK60) AC3000
Message 1 of 7
FURRYe38
Guru

Re: iOS orbi app

Message 2 of 7
scatter5
Aspirant

Re: iOS orbi app

??? sorry does this answer or help with my issue?

Message 3 of 7
DarrenM
Sr. NETGEAR Moderator

Re: iOS orbi app

Hello scatter5

 

He was just bringing the thread to my attention I will try and have these features tested on IOS to see if a issue over all or just a issue on your side.

 

DarrenM

Message 4 of 7
scatter5
Aspirant

Re: iOS orbi app

Thank you.

Message 5 of 7
scatter5
Aspirant

Re: iOS orbi app

So I have never heard back from tech support

Message 6 of 7
scatter5
Aspirant

Re: iOS orbi app

10 working days with no response from tech support!!!

Message 7 of 7
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